Associate Solution Engineer

@ Appian Corporation

About Appian Corporation

At Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution guide our everyday actions. As a leader in low-code automation, we are dedicated to revolutionizing business processes and providing a platform that enables customer success.

Role Overview: Associate Solution Engineer

As an Associate Solution Engineer, you become a technical "Jack/Jill of All Trades" who masters the inner workings of the Appian platform. You will work across various layers including data analysis, creative problem solving, and customer support, while also gaining full-stack technical experience.

Key Responsibilities

• Solve complex technical challenges with creative solutions.
• Provide exceptional verbal and written support to customers and stakeholders.
• Collaborate with multiple departments to communicate technical work.
• Engage in data analytics, programming, and scripting tasks.
• Facilitate continual improvement in platform availability, performance, and security.

Required Qualifications

• Bachelor's degree in Engineering, Information Technology, or similar.
• Strong problem-solving skills with a passion for technology.
• Interest in software development and full-stack experience.
• Experience or interest in programming languages and RDBMS platforms.
• Flexibility to provide after-hours support on a rotating basis.

Tools, Resources & Growth Opportunities

• Onboarding training and department-specific skills development.
• Access to Appian MBA program, Appian University courses, and presentation training.
• Mentorship programs including First-Friend and various employee affinity groups.
• Tuition reimbursement and continuous personal development opportunities.

Culture and Community

Join a passionate, collaborative team that values technical excellence and open communication. At Appian, you will be part of a diverse, inclusive community focused on achieving significant impact.

Key skills/competency

Associate Solution Engineer, problem-solving, technical support, full-stack, data analytics, programming, RDBMS, systems administration, customer engagement, cross-functional collaboration