Technical Project Manager

About the Technical Project Manager Role at Apex Systems

This Technical Project Manager at Apex Systems will own the end-to-end program delivery for the high-quality launch of a new Warehouse Management System. This critical role is accountable for building and maintaining a highly detailed, integrated project plan, aligning cross-functional partners, and proactively identifying risks and dependencies to ensure a successful go-live. The position demands hands-on, ground-level execution leadership, focusing beyond just tools and processes.

Responsibilities

• Own the master plan: Create, maintain, and continuously refine a detailed program tracker/timeline (Gantt-level fidelity) spanning all workstreams, milestones, dependencies, critical path, and go-live/hypercare activities. Establish clear "rules of the road" for plan granularity, ownership, acceptance criteria, and change control to ensure the plan is a trusted source of truth.
• Drive execution and accountability: Partner with Engineering, Product, Operations/Fulfillment, IT, vendors, and leaders to secure LOEs, timelines, resourcing, and commitment status for every task and sub-task—then actively drive follow-through to completion.
• Unblock and escalate effectively: Surface misalignment early, clarify decision owners, force crisp tradeoffs, and use explicit escalation triggers when commitments slip.
• Run risk and dependency management with rigor: Maintain a living RAID (Risks, Assumptions, Issues, Dependencies) tied to critical path and operational impact. Define leading indicators ("tripwires"), assign mitigation owners, track dated next steps, and connect risks to go/no-go readiness.
• Lead stakeholder engagement: Build strong relationships across stakeholders and task owners to keep plans current, unblock decisions, and drive timely delivery—asking probing, context-aware questions to uncover gaps, risks, and success criteria.
• Establish operating rhythm and reporting: Set effective cadences (standups, milestone reviews, exec readouts), run meetings with clear agendas/outcomes, and produce decision-ready updates (critical path shifts, top risks/mitigations, dependency health, and clear asks).
• Organize incoming work: Build systems for request intake/triage, prioritization, and scheduling to protect the launch plan while handling emergent needs, with lightweight change control to separate launch-critical changes from post-launch work.
• Quality- and ops-focused delivery: Coordinate cross-team testing readiness, integration sequencing, data/cutover considerations, launch readiness checkpoints, training/SOP readiness, staffing constraints, phased rollout planning (as needed), hypercare metrics, and rollback/contingency planning.

Requirements

• 6+ years in Technical Project/Program Management with demonstrated success delivering complex, multi-year, multi-organization, timeline-critical programs.
• Proven ability to build and manage high-detail integrated plans and drive execution across teams with competing priorities.
• Strong technical fluency: able to understand architectures and integrations well enough to challenge assumptions and manage dependencies without being the engineer; able to speak fluently and unscripted about prior system integration work (interfaces, sequencing, testing strategy, cutover considerations).
• Excellent stakeholder management, communication, and facilitation skills—able to earn trust, influence without authority, and drive clarity in ambiguity, including escalation management.
• Expertise with common tooling (e.g., Jira/Confluence, Smartsheet/MS Project, Google Suite) and disciplined operating mechanisms (RAID, critical path management, change control). Tools are table-stakes; execution depth and operational judgment are the differentiators.

Nice to have

• Supply chain, warehouse fulfillment, or WMS domain experience.
• Experience launching systems in operational environments (distribution centers, fulfillment operations) with phased rollouts and hypercare support.

About Apex Systems

Apex Systems is a world-class IT services company serving thousands of clients globally. Joining Apex means becoming part of a team that values innovation, collaboration, and continuous learning. They offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Their commitment to excellence is reflected in numerous awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of its application process. Apex Systems is part of the Commercial Segment of ASGN Incorporated.

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans for financial protection. They provide an ESPP (employee stock purchase program) and a 401K program with a company match after 12 months. Additional benefits include an HSA, a SupportLinc Employee Assistance Program (EAP) with free counseling sessions, and corporate discount savings. For professional development, Apex hosts an on-demand training program, access to certification prep, a library of technical and leadership courses/books/seminars, and certification discounts to associations like CompTIA and IIBA after 6+ months of tenure. Apex also has a dedicated customer service team for consultants and a certified Career Coach.

Key skills/competency

• Technical Project Management
• Program Delivery
• Warehouse Management Systems (WMS)
• Systems Integration
• Risk and Dependency Management (RAID)
• Stakeholder Engagement
• Cross-functional Leadership
• Jira/Confluence
• Smartsheet/MS Project
• Operational Readiness