Technical Program Manager, Consumer Engineering

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

Claude is used by millions of people every day through our web, mobile, and desktop applications. As these products scale, so does the complexity of coordinating across engineering teams and cross-functional partners. We need an experienced Technical Program Manager, Consumer Engineering to drive critical initiatives across our product engineering organization.

You'll be instrumental in coordinating high-complexity cross-team efforts, driving launch readiness, and ensuring seamless execution across platform and product teams. This role is critical as our products grow in scale and complexity.

Responsibilities

• Lead cross-team engineering initiatives, coordinating between platform, product, and infrastructure teams to deliver high-quality releases
• Drive program execution for major product features, ensuring alignment across engineering, legal, policy, and other cross-functional partners
• Partner with engineering leadership to improve development velocity, manage dependencies, and remove blockers
• Build and maintain relationships across engineering teams to understand technical requirements, constraints, and tradeoffs
• Create comprehensive program documentation including roadmaps, status reports, risk assessments, and communication plans
• Facilitate technical decision-making by bringing together stakeholders, driving consensus, and ensuring timely resolution of blocking issues
• Establish processes and frameworks for scaling product development and improving engineering excellence
• Drive launch readiness across teams, ensuring predictable and well-communicated releases

You May Be a Good Fit If You

• Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs
• Have experience with web, mobile, or client application development and the ability to engage meaningfully with frontend and backend engineers
• Have experience coordinating across multiple engineering teams and cross-functional partners (legal, policy, etc.) simultaneously
• Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
• Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations
• Have excellent written and verbal communication skills, with the ability to influence without authority
• Have a track record of building trust with technical teams and driving change through influence
• Are passionate about Anthropic's mission and interested in the challenges of bringing AI capabilities to users safely and reliably
• Have experience with high-growth products serving large user bases (preferred but not required)

Key skills/competency

• Technical Program Management
• Cross-functional Coordination
• Product Development
• Web Applications
• Mobile Applications
• Backend Systems
• Frontend Systems
• Launch Readiness
• Stakeholder Management
• AI Product Scaling