IT Systems Engineer, Enterprise SaaS
Anthropic · San Francisco, CA
- On site
- Full-time
- $325,000 / year
- San Francisco, CA
Job highlights
- Own collaboration platforms architecture and integrations.
- Develop solutions using Python and SaaS APIs.
- Manage identity and access layers for scalability.
- Partner with Security and IAM teams.
- Shape company-wide IT scaling and policies.
About the role
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
The Enterprise SaaS team owns the collaboration and productivity platforms every person at Anthropic touches every day — Google Workspace, Slack, and the surrounding ecosystem of enterprise tools. We're responsible for tenant-wide architecture, API-level integration, and the governance that keeps these platforms secure and scalable as the company doubles and doubles again.
You'll make the architecture decisions that shape how thousands of people work: data governance for collaboration content, the application side of SSO and SCIM provisioning, and the integrations that fill gaps the vendors left open. You'll write Python against SaaS APIs where the admin console stops, and you'll be the final escalation tier when the vendor docs stop helping. The scope is the full collaboration stack — cloud infrastructure and endpoints live with separate teams, so this role goes deep rather than wide.
If you've hit the ceiling of what the admin console can do and started solving problems in code, this is that job. You'll partner closely with IT Operations, Security, and the IAM team on the identity and access layer everything else depends on. This role is high-autonomy: you'll define tenant architecture, write the integrations, and represent the SaaS platform across IT. Your work will directly shape how we scale to AI Safety Level 4 and beyond.
Responsibilities
- Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms
- Design compartmentalization and data-governance models that scale with the company
- Build integrations and automation against SaaS APIs to automate provisioning and catch drift
- Configure the application side of SSO connections and SCIM attribute mappings
- Serve as the final escalation tier for platform issues Support can't resolve
- Lead vendor relationships — roadmap influence, escalation paths, engineering-level dialogue
- Partner with Corporate Security on SaaS hardening, third-party app governance, and compliance controls
- Own platform configuration as code — auditable, repeatable, and version-controlled
You may be a good fit if you
- Have 8+ years building secure IT systems in complex environments
- Excel at solving ambiguous problems with multiple stakeholders
- Communicate technical concepts clearly to any audience
- View IT Engineering as requiring product engineering rigor
- Successfully deliver complex projects from conception to production
- Write clear documentation as a natural part of your workflow
- Have deep, hands-on experience with enterprise administration of Google Workspace and Slack
- Have built integrations against SaaS APIs, not just configured through consoles
- Have been the final escalation tier
Strong candidates may also
- Have transformed traditional IT operations into engineering-driven organizations
- Have built strong partnerships with Security and Engineering teams
- Practice modern development methods (code reviews, testing, CI/CD)
- Work effectively in distributed teams
- Have experience with Infrastructure as Code approaches to SaaS configuration
- Have designed data governance or access controls for collaboration platforms
- Have experience with SCIM provisioning and SSO federation from the application side
- Have participated in M&A initiatives and led post-acquisition tenant consolidation — merging collaboration platforms, reconciling identity, migrating data
Technical Skills
Deep, Hands-on Experience With
- Programming against SaaS APIs and SaaS API integrations
- Google Workspace administration
- Slack administration and APIs
- Identity protocols (SAML, OAuth, OIDC, SCIM)
- Enterprise collaboration platform architecture
- Security and compliance frameworks
Key skills/competency
- IT Systems Engineering
- Enterprise SaaS
- Google Workspace
- Slack
- API Integrations
- Python
- SSO
- SCIM Provisioning
- Data Governance
- Security and Compliance
Skills & topics
- IT Systems Engineer
- SaaS
- Google Workspace
- Slack
- API
- Python
- SSO
- SCIM
- Identity Management
- Collaboration Platforms
- Enterprise IT
- System Administration
- Cloud Security
- Automation
- Technical Lead
- San Francisco
How to get hired
- Tailor your resume: Highlight your 8+ years of experience in secure IT systems, SaaS API integrations, and Google Workspace/Slack administration. Quantify achievements where possible.
- Showcase your problem-solving skills: In your application and interviews, provide examples of how you've solved ambiguous problems with multiple stakeholders and delivered complex projects.
- Demonstrate technical depth: Be ready to discuss your hands-on experience with enterprise administration, API programming, identity protocols (SAML, SCIM), and platform architecture.
- Emphasize collaboration: Anthropic values strong partnerships. Highlight your experience working with Security, Engineering, and IAM teams, and your ability to communicate technical concepts clearly.
- Research Anthropic's mission: Understand their focus on reliable, interpretable, and steerable AI systems, and how this role contributes to their goals.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the IT Systems Engineer role at Anthropic?
- The annual compensation range for the IT Systems Engineer position at Anthropic is $275,000 to $325,000 USD. This range reflects the competitive compensation offered for this role.
- Does Anthropic offer visa sponsorship for the IT Systems Engineer position?
- Yes, Anthropic does sponsor visas. If an offer is extended, they will make every reasonable effort to secure a visa with the help of an immigration lawyer.
- What is the work arrangement for the IT Systems Engineer role at Anthropic?
- Anthropic has a location-based hybrid policy, expecting staff to be in one of their offices at least 25% of the time. Some roles may require more in-office presence.
- What is the minimum education requirement for the IT Systems Engineer role?
- A Bachelor’s degree or an equivalent combination of education, training, and/or experience is the minimum educational requirement for this IT Systems Engineer position.
- How does Anthropic encourage diversity and inclusion in its hiring for the IT Systems Engineer role?
- Anthropic actively encourages applications from individuals of all backgrounds, particularly those from underrepresented groups. They believe diverse perspectives are crucial for building impactful AI systems and urge candidates not to self-exclude.
- What specific technical skills are most critical for the IT Systems Engineer at Anthropic?
- Key technical skills include deep, hands-on experience programming against SaaS APIs, administration of Google Workspace and Slack, understanding identity protocols (SAML, OAuth, OIDC, SCIM), enterprise collaboration platform architecture, and security/compliance frameworks.
- How does Anthropic approach AI usage in the application process for the IT Systems Engineer job?
- Candidates are encouraged to learn about Anthropic's policy regarding the use of AI in their application process. Specific details can be found on their careers page or by inquiring with the hiring team.
- What kind of projects will an IT Systems Engineer work on at Anthropic?
- The IT Systems Engineer will own tenant-wide architecture for platforms like Google Workspace and Slack, build API integrations for automation, manage SSO/SCIM, and act as a final escalation tier for complex platform issues.