Product Solutions Consultant US (Hybrid – Product & Solutions Consulting)

About Us

Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.

The Team

The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

The Role

We’re looking for a Product Solutions Consultant — a hybrid role where deep product expertise meets consultative, pre-sales and technical consulting. You will bridge product knowledge, technical understanding, and client-facing consulting to support customers and prospects from early engagement through implementation and ongoing success. This role blends:

• Product expertise and technical configuration knowledge
• Pre-sales demonstrations and solution consulting
• Technical architecture validation and strategic recommendations
• Cross-functional collaboration with product, engineering, and customer teams

Your Main Responsibilities

Client Engagement & Consulting

• Present the Antavo platform to prospects and partners during pre-sales engagements.
• Lead technical consulting sessions to understand client environments, integration needs, and data flows.
• Validate customer architecture designs and recommend optimal platform configurations.
• Build personalized demos and presentations that showcase business and technical value.

Product Expertise & Solution Delivery

• Act as a product expert throughout the customer lifecycle — from pre-sales through implementation.
• Lead technical workshops with the client during the implementation phase.
• Configure, test and demonstrate core platform capabilities to meet business requirements.
• Translate customer use cases into product requirements and configurations.
• Answer client questions related to product features and guide them through best practices.

Technical Advisory & Architecture

• Provide feedback on integrations, APIs, infrastructure assumptions, and platform extensibility.
• Review technical designs and make recommendations aligned with Antavo capabilities.
• Clarify data requirements, integration points, and platform limits in the context of customer needs.

Internal Enablement & Collaboration

• Feed insights from client engagements into internal product, engineering, and GTM teams.
• Collaborate with product management to clarify requirements and influence the roadmap.
• Work with professional services and customer success to help transition projects post-sale.

Project Support

• Support estimation and scoping during pre-sales and hand-off to delivery teams.
• Help define initial project timelines and implementation plans based on solution complexity.

You Should Have

Core Skills & Experience

• 3+ years of experience in pre-sales or solutions consulting for complex SaaS products.
• Technical sales/support experience with SaaS or enterprise software platforms.
• Strong client-facing experience with the ability to translate business needs into technical solutions.
• Hands-on ability to run demos, craft technical presentations, and validate architecture.
• Experience working with and understanding of web technologies (RESTful web services, JavaScript frameworks, APIs, SDKs), integration concepts, and technical data flows.
• Familiarity with RFI/RFP processes and technical evaluation criteria.
• Excellent communication and presentation skills at all levels (from technical teams to C-suite).
• Highly self-driven, curious, and adaptable in a fast-paced, high-growth environment.

Preferred / Nice-to-Have

• Work experience at a Marketing SaaS is a plus.
• Experience with loyalty or CRM technical solutions & loyalty / CRM implementation projects.
• Experience with customer lifecycle.
• Familiarity with e-commerce (Magento, Shopify) and marketing CRM/automation platforms (Salesforce, Oracle, Emarsys).
• Understanding of marketing automation, loyalty tech, POS/E-comm systems.
• Previous experience configuring SaaS platforms or contributing to product feedback loops.

Benefits

• Remote-always (not hybrid) company
• 27 days of annual leave (in addition to public/national holidays)
• We offer a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• 401(k) program to help you invest in your future.
• Home office setup budget.
• The opportunity to quickly advance in your career.
• Great remuneration package with bonuses and equity for top performers.
• International vibe: we have 100+ colleagues from 8 different nationalities.
• You will have a strong team around you to support you in reaching your goals.

Why our team loves working at Antavo

• “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”
• “Truly international vibe, with different nationalities working on one mutual goal."
• “I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)"
• “People here like my bad jokes.”

At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation.

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Key skills/competency

• Product Solutions Consultant
• SaaS Consulting
• Pre-sales
• Technical Consulting
• Client Engagement
• Solution Delivery
• API Integration
• Technical Architecture
• Customer Lifecycle
• Loyalty Management