Pharmacy Technician Data Support
@ AnewHealth

Hamilton County, OH
$50,000
On Site
Full Time
Posted 2 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @anewhealth.com
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Job Details

About the Role

AnewHealth, a national leader in pharmacy care management, is seeking a Pharmacy Technician Data Support to provide exceptional phone-based patient support. This role supports patients, doctors, and medical facilities, ensuring high-quality service and accurate data management.

Responsibilities

  • Provide exceptional customer service over the phone
  • Handle high volume inbound and outbound calls
  • Assist with patient questions and case queues
  • Perform claim adjudication, billing, and eligibility checks
  • Manage patient records with attention to detail and confidentiality
  • Enter and process prescription data accurately
  • Serve as liaison between clinical pharmacists and medical professionals
  • Support new patient onboarding

Skills & Abilities

  • Excellent phone-based customer service
  • Pharmacy and billing knowledge
  • Strong drug knowledge and communication skills
  • Ability to work independently in a remote or office-based environment
  • Strong organizational skills and confidentiality

Requirements

  • 18+ years of age with a high school diploma/GED
  • Prior pharmacy experience required
  • Certified by PTCB or NHA with active state registration
  • Ability to work in a desk-based environment for 90% of the time

Key skills/competency

  • Customer Service
  • Pharmacy Knowledge
  • Data Entry
  • Call Center
  • Communication
  • Billing
  • Compliance
  • Onboarding
  • Organizational Skills
  • Problem Solving
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How to Get Hired at AnewHealth

🎯 Tips for Getting Hired

  • Research AnewHealth's culture: Review mission, values, and benefits.
  • Tailor your resume: Highlight pharmacy support experience.
  • Showcase certifications: Emphasize PTCB or NHA credentials.
  • Prepare for phone interviews: Practice clear and concise communication.

📝 Interview Preparation Advice

Technical Preparation

Review pharmacy software systems.
Practice data entry accuracy.
Study billing and adjudication processes.
Familiarize with prescription authorization protocols.

Behavioral Questions

Describe handling high call volume.
Explain managing patient conflicts.
Share teamwork collaboration examples.
Discuss time management strategies.

Frequently Asked Questions