Pharmacy Technician Data Support

About the Role

AnewHealth, a national leader in pharmacy care management, is seeking a Pharmacy Technician Data Support to provide exceptional phone-based patient support. This role supports patients, doctors, and medical facilities, ensuring high-quality service and accurate data management.

Responsibilities

• Provide exceptional customer service over the phone
• Handle high volume inbound and outbound calls
• Assist with patient questions and case queues
• Perform claim adjudication, billing, and eligibility checks
• Manage patient records with attention to detail and confidentiality
• Enter and process prescription data accurately
• Serve as liaison between clinical pharmacists and medical professionals
• Support new patient onboarding

Skills & Abilities

• Excellent phone-based customer service
• Pharmacy and billing knowledge
• Strong drug knowledge and communication skills
• Ability to work independently in a remote or office-based environment
• Strong organizational skills and confidentiality

Requirements

• 18+ years of age with a high school diploma/GED
• Prior pharmacy experience required
• Certified by PTCB or NHA with active state registration
• Ability to work in a desk-based environment for 90% of the time

Key skills/competency

• Customer Service
• Pharmacy Knowledge
• Data Entry
• Call Center
• Communication
• Billing
• Compliance
• Onboarding
• Organizational Skills
• Problem Solving