Member of Technical Staff, Internal Tools

About Anchorage Digital

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.

We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village.

About the Role: Member of Technical Staff, Internal Tools

You will be a part of our Internal Tooling Engineering team, dedicated to dramatically improving our operational efficiency. This means you'll be on the front lines, building capabilities into existing back-office systems to reduce manual work and consolidate disparate systems. Your role demands a highly adaptable and comprehensive technical skillset, as you'll not only create net-new backend services and capabilities but also integrate with and build upon a wide range of existing backend and frontend services. Your impact will be significant as you collaborate directly with our Global Operations teams to identify critical pain points, prioritize initiatives, translate operational needs into technical requirements, and ultimately design, develop, and deploy solutions that empower our entire organization.

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Technical Staff, Internal Tools role.

Technical Skills

• Rapidly understand and navigate diverse existing codebases across various internal systems.
• Author robust, high-quality, and well-tested solutions that span multiple backend and frontend services.
• Contribute to secure, resilient internal infrastructure from the ground up, and ensure its ongoing health.
• Actively participate in code reviews for changes impacting multiple teams, fostering an efficient, deterministic testing culture with an emphasis on minimizing technical debt across our internal systems.
• Solve complex software design problems that optimize internal operations.

Complexity and Impact of Work

• Break down large, cross-functional internal projects into manageable tasks, accurately estimating multi-person efforts.
• Ship code and solutions that directly improve the daily efficiency and productivity of global operations teams.
• Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice) in an evolving internal environment.

Organizational Knowledge

• Jump between and contribute to a wide array of internal systems and operational workflows supporting different business functions.
• Collaborate closely and cross-functionally with Global Operations and other internal stakeholders to understand critical needs and gain alignment on solutions.
• Help scale the team and its impact across the organization.

Communication and Influence

• Influence the technical direction and roadmap for internal systems, ensuring our technology directly addresses operational needs.
• Mentor and guide other engineers, sharing expertise on navigating diverse internal codebases and understanding the strategic operational goals.

Candidate Profile

You may be a fit for this role if you:

• You have 5+ years of professional experience building and enhancing complex internal software systems.
• You have experience designing, building and deploying cloud native micro-services.
• You are passionate about building automated tests alongside your features.
• You have real world experience building complex distributed systems.
• You enjoy building services from scratch and supporting them over a meaningful period of time.
• You have a genuine interest and pride in code quality and infrastructure.
• You prioritize end-user experience and business value over “cool tech.”
• You developed “computer science fundamentals”, i.e. algorithms, data structures and operating systems (Formal CS degree NOT required).
• You self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.

Although not a requirement, bonus points if:

• Professional experience with Python or Go.
• Professional experience with Kubernetes.
• You have experience with system security (e.g. authentication, authorization, identity, API keys).
• You have a background in the finance industry.
• You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Key skills/competency

• Internal Tools Development
• Operational Efficiency
• Backend Engineering
• Cloud Native Microservices
• Distributed Systems
• Python / Go
• Kubernetes
• System Security
• Cross-functional Collaboration
• Software Design