Undergrad Operations Transformation and Digital Strategy Intern

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

About This Role: Undergrad Operations Transformation and Digital Strategy Intern

Let’s do this. Let’s change the world.

The Operations Transformation and Digital Strategy (OTDS) team improves business performance across Amgen Operations by scaling CI 2.0—Continuous Improvement and Artificial Intelligence. We partner with Operations to deliver sustained business improvements through execution excellence.

As an OTDS intern, you will design and pilot a Continuous Improvement tracker that accelerates Operations work through CI 2.0. You will support the development of a CI project tracker that uses AI-guided Lean Six Sigma coaching to improve project visibility, quality, and adoption across the global CI network.

In this role, you will develop practical skills in Continuous Improvement and Lean Six Sigma by applying CI 2.0 methodologies. You will gain hands-on experience designing and piloting AI-enabled tools that improve project visibility, execution, and scalability across a global CI network. The role also builds strong data analytics and stakeholder engagement skills by translating business needs into solutions and partnering with cross-functional teams to drive adoption and impact.

Key Responsibilities

• Design and pilot CI Project Tracker: Support the build of CI project intake modeled after existing CI Award program structure. Help define the needed data fields, logic tagging, and Define, Measure, Analyze, Improve, and Control phase tracking.
• Contribute to pilot testing and feedback ensuring continuous iteration of solution to address evolving business needs.
• AI-guided enablement: Assist in designing AI prompt logic that coaches users from Define phase through Control phase. Partner with CI stakeholders to ensure guidance rigor for problem statements, Critical to Quality, root causes, and control plans.
• Identify network-level CI insights: Analyze CI data to surface active CI projects, cycle times, and bottlenecks that may delay project progress.
• Leverage AI to enhance, simplify, and accelerate process innovation.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The motivated individual we seek is a team player with these qualifications:

Basic Qualifications

• 18 years or older
• Currently enrolled in a full-time Bachelor’s Degree program from an accredited college or university with a 3.0 minimum GPA or equivalent
• Completion of one year of study from an accredited college or university prior to the internship commencing
• Enrolled in a full-time Bachelor’s degree program following the potential internship or co-op assignment with an accredited college or university
• Must not be employed at the time the internship starts
• Student must be located in the United States for the duration of the internship OR co-op

Preferred Qualifications

• Degree concentration in Business Administration and Data Science
• Experience with AI/ML fundamentals (AI prototyping, prompt engineering, model evaluation, automation workflows, basic ML concepts)
• Familiarity with data tools (Power BI, Tableau, SQL, Excel advanced analytics)

What You Can Expect of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The base pay range for this opportunity in the U.S. is $24.70 - $28.30.

• Build a network of colleagues that will endure and grow throughout your time with us and beyond.
• Bring your authentic self to the table and become the professional you’re inspired to be through accepting a culture that values the diversity of thought and experience and will flex to your strengths and possibilities.
• Participate in executive and social networking events, as well as community volunteer projects.

Key skills/competency

• Operations Transformation
• Digital Strategy
• Continuous Improvement
• Lean Six Sigma
• Artificial Intelligence
• Data Analytics
• Project Management
• Stakeholder Engagement
• AI/ML Fundamentals
• Process Innovation