Collections Representative

About the Opportunity: Collections Representative at America's CAR-MART, Inc.

America's Car-Mart is actively seeking a highly motivated and results-driven Collections Representative to join our dynamic organization. If you possess a solid background in collections, exceptional communication skills, and a strong commitment to achieving targets, we encourage you to apply. As a Collections Representative at America's Car-Mart, you will be instrumental in upholding the financial health of our business while simultaneously delivering excellent customer service to our valued clientele. Join a company proudly recognized by Forbes as one of America’s Best Mid-Size Employers!

Upon becoming a new Account Representative, you will have the exciting opportunity to participate in a bonus plan, with a potential monthly value of up to $425. Your eligibility for this plan commences on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Key Duties and Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and meticulously update collection records
• Ensure strict compliance with all legal and regulatory requirements pertaining to collections

Employee Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer, committed to prohibiting discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are prepared to embark on a fulfilling career with a company that genuinely values its employees, apply now! Join America's Car-Mart and become a vital part of our ongoing success story.

Employment is contingent upon successfully passing your pre-employment background review, drug test, satisfactory Motor Vehicle Record (MVR), possessing a Valid Oklahoma Driver's License, and meeting any applicable state or local requirements for necessary licensure.

Key Skills/Competency

• Collections Management
• Customer Service
• Negotiation Skills
• Payment Arrangements
• Dispute Resolution
• Financial Recovery
• Regulatory Compliance
• Effective Communication
• Field Visits
• Documentation