Senior Manager - Financial Systems (Change Mana...
@ American Express

Phoenix, Arizona, United States
$150,000
On Site
Full-time
Posted 23 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXX******* @americanexpress.com
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Job Details

About American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to our customers, communities, and colleagues. Your voice and ideas matter, and your work makes an impact as you help define the future of American Express.

Role Overview

This Senior Manager role is part of the Systems Change Office within the Financial Reporting Quality Assurance Organization (FRQA) in support of the Regulatory Reporting Automation program. You will drive Change Management activities including the definition, gathering, exploration, analysis, automation, and maintenance of changes to Regulatory Requirements and the Finance Modernization Data Pipeline.

Key Responsibilities

  • Drive Finance-Controllership Regulatory Reporting Automation Change Management and Program Governance.
  • Develop and enforce the Change Management Framework and document all changes.
  • Conduct impact analysis and coordinate with multiple stakeholders.
  • Own and deliver the FinCAT roadmap while ensuring accurate system updates and audits.
  • Create features, user stories, and prioritize backlogs in collaboration with Finance BPM.

Technical & Collaborative Requirements

Work closely with Product Owners, Process Owners, Subject Matter Experts, Solution Architects, and Data Management teams. Leverage Agile methodologies, utilize tools like MS Excel, Power Query, SQL, API concepts, CI/CD, JBPM, Rally, Python, JS, HTML and PowerPoint, and engage in workflow automation.

Minimum Qualifications

  • Bachelor's degree in Finance, Accounting, IT or related field.
  • 10+ years of experience in Project/Change Management.
  • Experience with change management models like ADKAR, Kotter, and McKinsey.
  • Skilled in stakeholder engagement and agile delivery methods.

Preferred Qualifications

  • Master's degree in a relevant field.
  • Strong technical background with SQL, data analysis and financial systems.
  • Experience with regulatory reporting and US regulatory frameworks.

Compensation & Benefits

Salary Range: $90,000.00 to $165,000.00 annually plus bonus and benefits. Enjoy competitive base salaries, bonus incentives, retirement match, financial coaching, comprehensive insurance, flexible working models, generous parental leave, wellness resources, and career development opportunities.

Key Skills/Competency

Senior Manager - Financial Systems (Change Management), Change Management, Regulatory Reporting, Automation, Governance, Documentation, SQL, Agile, Python, Stakeholder Management

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How to Get Hired at American Express

🎯 Tips for Getting Hired

  • Research American Express's culture: Study their history, values, and mission online.
  • Customize your resume: Tailor experiences to change management and regulatory skills.
  • Emphasize technical skills: Highlight SQL, Agile, and automation expertise.
  • Prepare for behavioral questions: Be ready with past project examples.

📝 Interview Preparation Advice

Technical Preparation

Review SQL queries and database management.
Practice Agile and CI/CD tool workflows.
Study API integration and automation scripting.
Brush up on data analysis with MS Excel tools.

Behavioral Questions

Describe a challenging change management project.
Explain stakeholder conflict resolution in past roles.
Discuss handling deadlines under pressure.
Share examples of cross-team collaboration.

Frequently Asked Questions