Representative Cash Management @ American Express
Your Application Journey
Email Hiring Manager
Job Details
About the Representative Cash Management Role
At American Express, our culture is built on a 175-year history of innovation, shared values, and an unwavering commitment to our customers, communities, and colleagues. As a Representative Cash Management, your work makes an impact as you support our Customer First framework by providing personalized, high-quality service.
Role Overview
This role is part of the Monetary Operations Teams supporting American Express National Bank. You will handle inbound and outbound calls, process various monetary transactions such as wire transfers, ACH transactions, official check requests, and more. You will analyze data from multiple sources and make informed decisions in a fast-paced, regulated environment.
Key Responsibilities
- Analyze large volumes of financial and data information
- Make decisions and recommendations in ambiguous situations
- Communicate American Express concerns while upholding customer value
- Support various monetary operations including transfers and check file processing
- Participate in business initiatives for career and team development
Minimum Qualifications
- 2+ years of experience in Operations or Banking
- Excellent analytical, written, and verbal communication skills
- Strong time management and ability to perform under pressure
- Proficiency with Microsoft Office and current internet technologies
- Adaptability to quickly changing environments
Preferred Qualifications
- Thought Leadership
- Resilience and a continuous improvement mindset
Additional Requirements & Compensation
This is a hybrid role requiring a minimum of 3 office days per week with flexible hours between 6:00am-9:00pm local time. The position offers an hourly wage between $20.00 to $24.05 plus bonus and benefits, reflecting American Express' strong commitment to comprehensive employee support.
Key Skills/Competency
- Customer Service
- Monetary Operations
- Data Analysis
- Communication
- Time Management
- Regulatory Compliance
- Banking Operations
- Problem Solving
- Operational Procedures
- Adaptability
How to Get Hired at American Express
🎯 Tips for Getting Hired
- Customize your resume: Highlight operations and banking experience.
- Study the role: Understand cash management responsibilities.
- Research American Express: Know its culture and values.
- Prepare for interviews: Emphasize analytical and communication skills.