Manager - Sales Account Development
American Express
Job Overview
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Job Description
Overview
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors. Your work matters and together you will help define the future of American Express.
Role Impact
The Manager - Sales Account Development is responsible for retaining and growing existing US Small & Medium Enterprise client relationships through face-to-face interactions across a defined geographical territory (Brooklyn, Metro NYC, Northern NJ).
Key Responsibilities
- Planning: Identify underutilized accounts and track opportunities using CRM.
- Relationship Management: Engage customers to uncover growth and retention opportunities and establish client-specific value propositions.
- Client Solutions: Use consultative selling to grow charge volume, onboard new vendors, and expand accounts.
- Negotiation & Closing: Upsell and cross-sell products while collaborating with internal teams.
- Compliance: Adhere to American Express Code of Conduct and regulatory requirements.
Knowledge & Experience
Bachelor's degree preferred with 3-5 years sales experience in regulated industries. Strong skills in relationship management, consultative selling, and negotiation are essential.
Benefits & Work Model
Competitive base salaries, bonus incentives, comprehensive benefits, and flexible work arrangements including hybrid, onsite, or virtual options. Applicants must be eligible to work in the US.
Key skills/competency
- Relationship Management
- Consultative Selling
- Account Retention
- Negotiation
- Compliance
- Customer Service
- CRM Proficiency
- Strategic Planning
- Cross-selling
- Regulatory Knowledge
How to Get Hired at American Express
- Customize Resume: Tailor skills and experience to sales development.
- Research American Express: Understand culture, values, and benefits offerings.
- Highlight Achievements: Include quantifiable sales growth statistics.
- Prepare for Interviews: Be ready with client success stories.
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