Associate - Digital Product Management

Role Summary

We are building a next-generation non-financial regulatory platform with the ambition to transform regulatory reporting and become an industry leader in this space. American Express is looking for an Associate - Digital Product Management to join this journey. This role is ideal for someone looking to start a career in product management while working in a complex, data-heavy, and regulated environment.

The role supports regulatory reporting today through the production and submission of manual reports, while contributing to the evolution of the platform through strong requirements, data analysis, and delivery practices. AI-enabled tools are used to support product management development and effectiveness, alongside established product and analytical methods.

What You’ll Be Doing

Regulatory Reporting

• Produce and submit manual regulatory reports, ensuring accuracy, completeness, and timeliness.
• Validate data sources, calculations, and regulatory interpretations.
• Document reporting logic, assumptions, and methodologies.
• Identify opportunities to reduce manual effort through improved processes and tooling.

Product & Platform Support

• Support the advancement of a platform designed to set the industry standard for non-financial regulatory reporting.
• Translate regulatory and business needs into clear product and reporting requirements.
• Assist in defining user stories, acceptance criteria, and reporting specifications.
• Use AI-enabled productivity and analysis tools to support activities such as: analyzing complex information, drafting and refining requirements and documentation, and improving clarity and consistency in product artefacts.

Data, Analytics & Insight

• Conduct data analysis using Excel and SQL to support regulatory reporting and product decisions.
• Build and maintain analytical reports and datasets.
• Investigate data quality issues and collaborate with engineering to resolve them.
• Use data-led insights to highlight risks, trends, and improvement opportunities.

Collaboration & Delivery

• Collaborate with engineering teams to explain reporting logic and data requirements.
• Review and validate delivered reports and platform features.
• Participate in agile delivery ceremonies and planning activities.

Stakeholder Engagement

• Work with regulatory, risk, and operational stakeholders to understand obligations.
• Support clear communication around regulatory submissions and platform changes.
• Help maintain audit-ready documentation and evidence.

Skills & Experience

Core Technical Skills (Required)

• Strong Excel capability, including pivot tables, complex formulas, and data reconciliation.
• Working SQL knowledge, including writing queries, joining datasets, and performing aggregations.
• Experience producing reports or working with structured datasets.

Ways of Working (Required)

• Comfortable using AI-enabled tools to support analysis and sense-making, drafting and refining documentation, and learning and developing product management skills.
• Willingness to adopt new tools and techniques that improve productivity and quality.

Core Product & Project Skills (Required)

• Ability to plan, organize, and track work across multiple priorities.
• Strong time management skills, especially when working to fixed regulatory deadlines.
• Experience breaking down complex problems into clear actionable tasks.
• Comfort working in structured delivery environments like agile.
• Ability to document decisions, assumptions, and outcomes clearly.

Additional Requirements

• Strong analytical thinking and attention to detail.
• Ability to deliver accurate outputs under regulatory deadlines.
• Clear written and verbal communication skills.

Who This Role Is Well Suited For

This role is well suited to people who want to learn modern, data-led product management, are comfortable owning hands-on regulatory reporting responsibilities, enjoy working with complex data and regulated problem spaces, are curious about tools and techniques that make product teams more effective, and are comfortable working in a hybrid setup in India with global teams.

Career Progression

As experience and capability grow, this role can progress into a Product Manager or Data Product Manager position.

Key skills/competency

• Digital Product Management
• Regulatory Reporting
• Data Analysis
• SQL
• Excel
• Agile Methodologies
• Requirements Gathering
• Stakeholder Engagement
• AI-enabled Tools
• Problem Solving