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Analyst - Partner Data Analytics, GMNS

American Express

Gurgaon, Haryana, IndiaOn Site

Original Job Summary

About the Role

At American Express, our rich 175-year history is built on innovation, shared values, and a commitment to our customers, communities, and colleagues. As an Analyst - Partner Data Analytics, GMNS, you will join the Global Analytical & Insights team, where your ideas and voice matter in driving impactful decisions.

Function Description

Global Merchant and Network Services (GMNS) acts as the Merchant Acquirer, Processor, and Marketing partner for millions of merchants worldwide. In this role, you will manage partner analytics, ensure partner data quality, and build data capabilities to drive business strategy.

Responsibilities

  • Work in a fast changing environment with attention to detail.
  • Support reporting, measurement, and analytics for evolving acquiring models.
  • Automate and scale analytics using data tools.
  • Enhance data quality via internal data systems.
  • Develop data tools to drive merchant value and engagement.
  • Evaluate current reporting to recommend automation and improvements.

Critical Factors to Success

  • Results-driven self-starter with excellent communication skills.
  • Able to influence partners, colleagues, and senior leaders.

Business & Leadership Outcomes

  • Create strategic solutions focused on driving business.
  • Optimize business objectives with personalization capabilities.
  • Evaluate advanced analytics techniques to build on existing solutions.
  • Balance customer, partner, colleague, and shareholder needs with enterprise thinking.
  • Challenge the status quo and drive continuous innovation.

Minimum Qualifications

  • Strong analytical skills with the ability to interpret complex processes.
  • Excellent project management, presentation, written and verbal skills.
  • Proficiency in SQL, Python and/or Hive, advanced Microsoft Excel, Cornerstone, and Google Cloud platform knowledge.
  • Experience with unstructured data and a background in the merchant business (preferred).
  • An undergraduate degree required; MBA or similar advanced degree preferred.

Key skills/competency

Analytics, SQL, Python, Hive, Excel, Data Quality, Reporting, Automation, Communication, Project Management

How to Get Hired at American Express

🎯 Tips for Getting Hired

  • Customize your resume: Emphasize data analytics experience.
  • Highlight technical skills: Detail SQL, Python, Hive, and Excel expertise.
  • Research American Express: Understand their culture and mission.
  • Prepare STAR examples: Showcase project management and collaboration stories.

📝 Interview Preparation Advice

Technical Preparation

Practice SQL queries and data manipulation.
Review Python libraries for data analysis.
Hone Hive usage for large datasets.
Study Excel functions and Google Cloud tools.

Behavioral Questions

Describe handling shifting project priorities.
Explain teamwork in fast-paced environments.
Share experience influencing senior leaders.
Discuss managing multiple stakeholder expectations.