Vice President, Consumer and Demand Generation ...

@ American Express

Overview

At American Express, our 175-year history of innovation and commitment to our customers is at the core of our culture. As the Vice President, Consumer and Demand Generation Product Management, you will join a team dedicated to leading breakthrough consumer products and services, fostering holistic well-being, and developing your leadership skills.

Team and Mission

The U.S. Consumer Services Team oversees premium consumer products, including premium, cobrand, cash back, lending portfolios, Membership Rewards, and Global Dining. Global Dining, a premier American Express dining platform, connects top restaurants with discerning customers through a state-of-the-art SaaS platform.

Key Responsibilities

• Oversee B2C Product Managers for Resy and Tock.
• Drive product strategy, roadmap, and integration between platforms.
• Lead cultural integration and process improvement initiatives.
• Direct budget, revenue accountability, and market feedback collection.
• Collaborate with technology teams on modernization and agile projects.

Qualifications

• 10+ years of product management with 5+ years in leadership.
• Experience building B2C SaaS products and integrating two products.
• Strong expertise in user experience, visual design, and agile development.
• Excellent communication, presentation, and storytelling skills.

Benefits

Competitive base salary, bonus incentives, comprehensive medical and wellness benefits, flexible work models including hybrid, on-site, or virtual arrangements, and extensive career development resources.

Key skills/competency

• Product Management
• B2C SaaS
• Integration
• User Experience
• Agile
• Leadership
• Strategy
• Budget Management
• Market Feedback
• Stakeholder Collaboration