Senior Business Planning Manager @ American Express Global Business Travel
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About American Express Global Business Travel
Amex GBT is a place where colleagues find inspiration in travel and make an impact in the industry. We offer an inclusive, collaborative culture where every voice is valued.
Role Overview: Senior Business Planning Manager
The Senior Business Planning Manager will join our highly skilled Traveler Care Team and partner with the Vice President, Strategic Transformation to drive high-impact initiatives, conduct research and analysis, and support organizational growth. The role requires proven hands-on business planning skills and experience from top-tier consultancy environments.
What You Will Do
- Business Planning: Partner with the VP on high-impact initiatives, ensure day-to-day operational effectiveness, align goals, track progress, and establish governance with KPIs.
- Business Performance: Monitor performance, analyze complex data sets, address risks with mitigation options and act as a data storyteller.
- Communication: Support internal communications, engage stakeholders, and lead key governance forums.
What We're Looking For
- 6+ years of hands-on business planning or consultancy experience (top-tier preferred).
- Experience in Operations, Contact Centres, or BPO environments.
- Bachelor’s degree in business, strategy, analytics or related field; MBA preferred.
- Strong stakeholder management and communication skills.
- Ability to manage complex analysis, budgets, and plans in a global, matrixed environment.
- Proficiency in managing cross-functional initiatives involving business, technology, and data.
Location
London, United Kingdom
The #TeamGBT Experience
Enjoy flexible benefits including tailored health and welfare plans, travel perks, extensive learning resources, and supportive inclusion initiatives. We are committed to equal opportunity and reasonable accommodation through every stage of the hiring process.
Key skills/competency
Business Planning, Strategic Transformation, Analysis, Stakeholder Management, Data Storytelling, KPI Tracking, Cross-functional Leadership, Consultancy, Operations, Communication
How to Get Hired at American Express Global Business Travel
🎯 Tips for Getting Hired
- Customize your resume: Highlight relevant business planning and consultancy achievements.
- Research American Express Global Business Travel: Understand their culture and mission.
- Showcase data skills: Detail experience in analysis and KPI management.
- Prepare examples: Demonstrate cross-functional leadership in interviews.