Data Quality Analyst

Data Quality Analyst at American Express Global Business Travel

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This Data Quality Analyst role is critical in supporting data quality projects and operational initiatives that improve the accuracy, integrity, and reliability of business travel reporting data for Amex GBT clients. Through collaborative engagement with internal and external stakeholders, the role will investigate, resolve, and proactively prevent data quality issues.

What You’ll Do

• Conduct comprehensive investigations of data quality issues across multiple data sources and systems.
• Perform in-depth root cause analysis of data inconsistencies, errors, and anomalies.
• Systematically document and track data quality issues from initial identification through resolution.
• Develop and implement strategic corrective actions to address identified data quality challenges.
• Interact directly with internal and external stakeholders to identify and resolve data quality issues.
• Maintain high data quality standards, drive proactive data quality improvements, and support ongoing data quality monitoring and comprehensive reporting.
• Develop and maintain robust data quality standards and guidelines.
• Conduct regular, detailed data quality checks and assessments.
• Prepare detailed, actionable reports on data quality metrics and findings.
• Track and report on continuous data quality improvement progress.
• Build and support data quality dashboards and sophisticated visualizations.
• Provide strategic recommendations for data quality improvements.
• Collaborate across cross-functional teams to implement comprehensive data quality solutions.
• Provide training and mentorship on data quality best practices.
• Identify and drive opportunities to improve data quality processes.
• Support implementation of sophisticated data quality tools and technologies.
• Stay at the forefront of emerging data quality trends, technologies, and best practices.

What We’re Looking For

• Proficient in both Spanish and English (written and spoken).
• Ability to communicate effectively with internal and external stakeholders in both languages.
• Experience in business travel or related industry.
• Expertise in data quality and analysis is preferred, but we welcome motivated business travel professionals looking to transition into this exciting field.
• Outstanding analytical and problem-solving capabilities.
• Meticulous attention to detail.
• Ability to work effectively in collaborative environments.
• Understanding of data governance principles.
• Familiarity with data analysis tools (e.g., Excel, Alteryx, Power BI, Tableau) is a plus.
• Programming skills (e.g., SQL, Python) are a plus.

Location

Mexico

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

Key skills/competency

• Data Quality Assurance
• Root Cause Analysis
• Data Governance
• SQL
• Python
• Power BI
• Tableau
• Alteryx
• Stakeholder Communication
• Business Travel Industry Knowledge