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Branch Operations Manager

American Equipment HR LLC

Monongahela, Pennsylvania, United StatesOn Site

Original Job Summary

Branch Operations Manager

Kanawha Scales & Systems, a division of American Equipment Holdings, is a leading industrial weighing solutions provider in the United States. Our philosophy is simple: take care of our customers and our people. We offer competitive wages, attractive benefits, and abundant training opportunities to foster career growth.

Position Summary

The Branch Operations Manager will manage and lead the company’s field operations, providing guidance and oversight to assigned branch personnel. The role includes developing and executing the annual business plan, setting operational objectives, and building strategies to drive growth.

Key Responsibilities

  • Create and build annual business plans, forecasts, and budgets for branch operations.
  • Communicate, monitor, and ensure the achievement of specific operational objectives.
  • Collaborate with sales and management teams to develop growth strategies and improve customer service.
  • Develop and manage an operations team through recruiting, training, and performance management.
  • Oversee service contracts, ensure compliance with ISO17025 and safety regulations, and manage facility maintenance.

Key Deliverables and Qualifications

Deliver an annual plan aligned with revenue targets, achieve service and safety goals, and meet key performance measures using the company’s ERP system. The ideal candidate will have operations management experience, strong organizational skills, and proficiency in Microsoft Office and shop management software. Safety compliance and team leadership are critical.

Benefits

  • Health, Dental, and Vision Insurance
  • FSA & HSA Options, Critical Illness, and Accidental Plans
  • 4% Matching 401K and PTO
  • Employee Referral Bonus and Company Provided PPE

Additional Information

This is a full-time onsite position with occasional travel. Applicants must have the legal right to work in the United States. Duties and responsibilities may change over time.

Key skills/competency

  • Operations
  • Management
  • Branch
  • Strategy
  • Safety
  • Budgeting
  • Forecasting
  • Compliance
  • Team Leadership
  • Training

How to Get Hired at American Equipment HR LLC

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight operations and management experience.
  • Research American Equipment HR LLC: Understand their business model and culture.
  • Emphasize Leadership: Showcase team management and project oversight skills.
  • Prepare for Interviews: Be ready to discuss budgeting and forecasting.

📝 Interview Preparation Advice

Technical Preparation

Review ERP software functionalities.
Master Microsoft Office Suite basics.
Study ISO17025 guidelines.
Familiarize with CRM processes.

Behavioral Questions

Describe past team leadership experiences.
Explain conflict resolution methods used.
Discuss a time you collaborated across departments.
Outline challenges in managing operations effectively.