Senior Manager, Clinical Education

Senior Manager, Clinical Education at American Diabetes Association

The American Diabetes Association (ADA) is seeking a Senior Manager in the Professional Education & Engagement Department of the Science & Health Care Division. This grant-funded position will have a primary focus on supporting continuing education programs for our health care professional audiences. Specific support will include development and management of the continuing education programs targeting primary care professionals, community health workers, and other members of the care team in the ADA Institute of Learning. This is a grant-funded position, and the hiring of this position is subject to the availability of new grant funding.

Responsibilities

• Provide scientific and medical expertise to guide the development, review, and implementation of educational programs, ensuring content accuracy, relevance, and alignment with current clinical evidence and best practices.
• Plan, manage, and execute medical, scientific, and continuing professional education programs delivered online, integrating evidence-based instructional design, adult learning principles, and CME requirements, including content development, evaluation and survey methodologies, interactive polling, gamification, online learning collaboratives, and cross-functional program coordination.
• Serve as program lead, engaging internal teams, sponsors, key opinion leaders, and other stakeholders to guide the end-to-end education process and ensure successful execution of all programmatic elements.
• Lead and oversee vendor relationships, including selecting and managing external partners, directing program buildout and implementation, setting timelines and deliverables, and ensuring quality, alignment with educational objectives, and on-time execution.
• Work closely with faculty participating in programs including invitations, processing honoraria, and other details. Manages the details and quality of own and others' work on creation of program elements.
• Review and provide feedback on grant proposals to ensure alignment with program goals and organizational standards.
• Monitor budget performance and recommend reallocation of resources as necessary. Provide regular budget updates.
• Ensure program is cross-functional and the deliverables in the grant agreement, including registration targets, are met.
• Coordinate with the Evaluation Team on program evaluation and execute accordingly.
• Coordinate and monitor progress on the development of marketing materials, including website elements.
• Manage all materials that support initiatives, including syllabus and program/educational documents.
• Communicate plans and status updates clearly and on a regular basis to effectively drive cross-functional collaboration and program development.
• Manage post-event analysis, including budget reconciliations and invoice management.
• Innovatively engage professional audiences to meet needs, identify opportunities and promote ADA programs.
• Engage as support staff for Interest Groups and Advisory Groups as needed.
• Represent the ADA in stakeholder meetings with professionalism, complete preparedness, understanding of the topic area to be discussed, and openness to new ideas presented.
• Support content development for grants and proposals to develop and grow new or existing funding sources.

Qualifications

• Bachelor’s degree required.
• Science/medical background, specifically in diabetes and obesity, required.
• Development of online continuing medical education (CME) required.
• Minimum of 7-10 years of program management experience.
• Experience developing measurable learning objectives, formulating test questions, ensuring alignment, and utilizing educational theories, Bloom’s Taxonomy, and the ADDIE and Kirkpatrick’s models required.
• Strong time management skills.
• Experience managing multiple concurrent projects in a matrix organization.
• Experience managing budgets.
• Experience working with evaluation teams to create and deploy surveys.
• Demonstrated ability to achieve outcomes while responding to changing circumstances and priorities.
• Demonstrated ability to problem-solve.
• Strong oral and written communication, presentation, and interpersonal skills to help team productivity /cohesion.
• Enjoys working in a fast-paced, dynamic environment with shifting priorities.
• Adept at using Microsoft Office Suite and cloud-based applications like SmartSheet.
• Experience in learning management systems, instructional design, learning engagement tools, and online platforms for professional education.
• Experience with Articulate Storyline and Rise preferred.
• Proficiency in implementing Web Content Accessibility Guidelines (WCAG) through practical experience and thorough understanding.

Why Work Here

The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:

• Industry competitive base pay ranging from $68,000 - $73,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards.
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days.
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings.
• Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program.
• A company focus on offering mental health programs and work/life balance with most of our employees working remote.
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions.

About the Organization

The American Diabetes Association (ADA) is a leader in the fight to end diabetes. Our mission is to prevent and cure diabetes and improve the lives of all people affected by diabetes. We provide lifesaving education and resources backed by trusted experts to help people learn how to make life with diabetes easier until the day diabetes is gone for good. Through research, the ADA searches relentlessly for a cure and supports the professionals who provide direct care. Our team is on the ground fighting for those with diabetes who suffer discrimination, health inequity, high health care costs and so much more. Employees of the ADA embrace this mission and vision and keep people living with diabetes at the center of everything we do.

Key skills/competency

• Clinical Education Development
• Program Management
• Continuing Medical Education (CME)
• Instructional Design
• Adult Learning Principles
• Diabetes and Obesity Expertise
• Budget Management
• Vendor Relationship Management
• Marketing Materials Coordination
• Web Content Accessibility Guidelines (WCAG)