Product & Solution Marketing MBA Intern

About ServiceNow

ServiceNow, founded in San Diego, California in 2004, is a global market leader in AI-enhanced technology. We serve over 8,100 customers, including 85% of the Fortune 500®, with an intelligent cloud-based platform that connects people, systems, and processes. Our mission is to empower organizations to work smarter, faster, and better, aiming to make the world work better for everyone.

About the Product & Solution Marketing MBA Intern Role

At ServiceNow, Marketing is a pivotal force, leveraging AI to connect ideas, workflows, and growth across all business functions. The Product & Solution Marketing (PSM) team is central to this mission, defining how innovation translates into impact. We bridge our platform's capabilities with real customer value, crafting compelling stories that foster belief, drive adoption, and accelerate growth. As a Product & Solution Marketing MBA Intern, you will gain firsthand experience in how ServiceNow transforms innovation into business impact and play a key role in shaping our global narrative.

What You’ll Do

• Shape go-to-market strategy for ServiceNow products and solutions, connecting innovation to tangible customer value.
• Define clear and differentiated positioning and messaging that makes our technology simple, human, and impactful in the market.
• Collaborate extensively with Product, Sales, and Brand Marketing teams to successfully launch new products and execute campaigns.
• Analyze market trends, customer insights, and competitive landscapes to uncover strategic opportunities for storytelling and focus.
• Develop high-impact content, including sales narratives, presentations, demos, customer success stories, and various digital assets designed to convert buyers.
• Support enablement efforts by equipping internal teams with the necessary tools, messaging, and proof points to succeed in the market.
• Utilize AI-driven insights and data to continuously refine strategies, reviewing campaign and pipeline performance to inform next-generation go-to-market approaches.

What You Bring

• Currently enrolled in an accredited MBA program, with a graduation date of December 2026 or later, specializing in Marketing, Strategy, or Business Analytics.
• 3–4 years of prior professional experience in product marketing, strategy, or consulting roles.
• A strategic storyteller mindset, adept at translating complex technical capabilities into clear, human-centric, and customer-driven value propositions.
• An analytical and insight-led approach, comfortable with data and curious about underlying drivers of outcomes.
• A collaborative operating style, thriving at the intersection of Product, Sales, and Marketing functions.
• An AI-native thinker, eager to explore how intelligence and automation are revolutionizing enterprise workflows.
• Adaptability and a growth-oriented mindset, comfortable navigating ambiguity and driven to learn rapidly.

Please Note: This role is not eligible for employer-based sponsorship.

Why You’ll Love It Here

• Impact that matters: Your contributions will significantly influence how the world perceives ServiceNow’s innovation, from AI workflows to major global product launches.
• Leadership access: You will work directly with senior PSM, Product, and Marketing leaders who are driving our core go-to-market strategy.
• Cohort experience: Grow and learn alongside a cohort of fellow MBA interns, collectively redefining modern marketing practices.
• Career acceleration: High-performing interns have a clear pathway to full-time positions within Product & Solution Marketing at ServiceNow.
• Innovation culture: Join an AI-native, customer-obsessed marketing team where clarity, creativity, and execution are highly valued.

Compensation and Benefits

For positions in this location, ServiceNow offers a base pay of $53.13/hr, along with equity (when applicable), variable/incentive compensation, and comprehensive benefits. The base pay provided is a guideline, and total compensation will vary based on qualifications, skill level, competencies, and specific work location. Our benefits package includes health plans (with flexible spending accounts), a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is determined by the geographic location of the role and is subject to change.

Key skills/competency

• Product Marketing
• Go-to-Market Strategy
• Positioning & Messaging
• Market Analysis
• Content Development
• Sales Enablement
• AI-driven Insights
• Cross-functional Collaboration
• Customer Value Proposition
• Strategic Storytelling