Specialist, Administration Center

@ American Airlines

Overview

Join the American Airlines family and explore a world of possibilities. In this role, as a Specialist, Administration Center, you will travel, grow your expertise and face challenges with flexibility and grace as you advance your career.

Why you'll love this job

This position is part of the Workforce Administration Team within the Technical Operations Division. You will provide technical subject matter expertise for bidding, scheduling, and movement for Tech Ops team members and leaders in a busy operational setting. Additionally, you will collaborate with a dedicated team and undertake ad-hoc projects essential to ensuring operational success.

What You'll Do

• Coordinate workforce bidding and scheduling for accurate manning.
• Track and address grievances while ensuring contractual compliance.
• Execute ad-hoc projects including training, testing, and communication.
• Administer employee movement processes and serve as a liaison for smooth onboarding.
• Collaborate on creating process flows, SOPs, and process resources.
• Occasionally work outside normal shifts and travel 25-30%.

All you'll need for success

Minimum Qualifications: Associates degree in Business Administration, Finance or related field, or equivalent experience.

Preferred Qualifications: Bachelor's degree and at least 1 year of experience in workforce planning, Workbrain, reporting tools, and working with unionized workgroups.

Skills, Licenses & Certifications

• Experience in handling scheduling and administrative technical issues.
• Must pass FAA criminal background checks for airport security areas.
• Ability to secure required airport authority or US Customs security badges.
• Strong interpersonal, written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple responsibilities with attention to detail.

What You'll Get

• Travel perks to 365 destinations on over 6,800 daily flights.
• Health, dental, prescription and vision benefits from day one.
• Wellness programs that support personal and professional growth.
• 401(k) program with potential employer contributions.
• Additional benefits including Employee Assistance Program and discounts.

Key skills/competency

Workforce planning, scheduling, Workbrain, reporting, communication, technical expertise, process improvement, employee onboarding, Microsoft Office, compliance