Transportation Representative
@ Amazon

Hybrid
$50,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @amazon.com
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Job Details

Overview

The Transportation Representative (L2 Associate) acts as the primary interface between Amazon and our delivery partners. You are essentially representing Amazon to delivery partners.

Summary Of Responsibilities

  • Communicate in a clear and professional manner.
  • Provide prompt and efficient service to Amazon customers and delivery partners.
  • Manage sensitive cases and escalate as needed.
  • Demonstrate excellent time-management skills.
  • Maintain or exceed targeted performance metrics.
  • Identify trends and suggest process improvements.

Basic Qualifications

  • Graduation from a recognized university.
  • Excellent written and verbal communication skills.
  • Strong comprehension and typing skills.
  • Proficiency with Windows XP, Microsoft Outlook, Microsoft Word, Internet Explorer, and email applications.
  • Ability to work both independently and in a team environment.

Preferred Qualifications

  • Background in logistics and similar roles.
  • Proficient in Excel.

Key skills/competency

  • Communication
  • Troubleshooting
  • Process Improvement
  • Time Management
  • Escalation
  • Customer Service
  • Teamwork
  • Microsoft Office
  • Typing
  • Analytical
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How to Get Hired at Amazon

🎯 Tips for Getting Hired

  • Research Amazon's culture: Understand their customer-centric approach.
  • Customize your resume: Highlight logistics and communication skills.
  • Practice scenario answers: Prepare for troubleshooting questions.
  • Showcase technical proficiency: Emphasize Microsoft Office expertise.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office applications.
Brush up on Excel functions.
Practice troubleshooting scenarios.
Familiarize with Windows XP and Outlook.

Behavioral Questions

Describe a time you solved a delivery issue.
Explain how you handle sensitive escalations.
Detail your teamwork experiences.
Discuss managing multiple tasks simultaneously.

Frequently Asked Questions