Technical Infrastructure Program Manager Workplace Design & Construction

About the Role

Are you interested in a challenge that will reward your unique blend of technology and construction program management skills? Are you excited by the opportunity to be central in addressing significant business-impacting processes? Do you enjoy the challenge and ownership that comes from delivering enterprise, cross-functional, technical programs? Are you flexible, hard-working and a good communicator?

As a Technical Infrastructure Program Manager for GREF (Global Real Estate & Facilities), you will have the opportunity to play a pivotal role in the processes that deliver the IT construction infrastructure as part of business-critical Amazon regional office launches. This position requires a clear understanding and facilitation of business requirements across multiple IT and Facilities teams and is considered the primary point of contact for technology needs on construction projects regionally.

Key Job Responsibilities

• Integrate and uphold IT infrastructure standards and guidelines within various building and tenant improvement buildouts with owner representatives and construction delivery managers for circuit delivery, telecommunications room buildout and structured cabling system infrastructure.
• Represent and uphold IT requirements and standards for IT physical layer infrastructure solutions inclusive of mechanical and electrical solutions that support IT infrastructure.
• Provide technical program advocacy to bridge IT delivery requirements with facilities-based construction solutions to minimize scope revisions during design and construction delivery of projects.
• Coordinate between IT Services, Physical Security and Real Estate teams globally to deliver IT construction infrastructure on existing and new buildings.
• Coordinate with IT for project forecasting and supporting supply chain management for regional product inventory availability with manufacturers.
• Provide IT advocacy and leadership for unique project applications or when a policy exception might be required given project constraints.
• Provide project programming for new core and shell base building development with Amazon stakeholders, third party building developers and design and construction delivery project representatives.
• Support contractor selection and award; provide support for contract and purchase orders.
• Manage a regional team to deliver IT construction, Telecom Circuits and Cellular networks across Amazon offices.

Basic Qualifications

• 7+ years of technology experience with enterprise level project/program management
• 5+ years of experience of leading regional teams to delivery complex programs.
• Bachelor’s degree

Preferred Qualifications

• Proficiency with MS suite (Office, Project, Visio) and/or other project management tools
• Excellent analytical, quantitative, written and presentation skills
• Experience with detailed project planning, reporting, and measurement
• Experience working in a highly technical, metrics driven, environment
• Flexibility to travel, both domestically and internationally, and work within global time zones
• Experience with physical layer telecommunications structured cabling infrastructures standards and installations
• Working understanding of network, server and wireless hardware WAN/LAN/SAN architecture and topologies

Inclusivity Statement

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Key skills/competency

• Technical Program Management
• Infrastructure Standards
• Construction Management
• IT Requirements
• Global Real Estate & Facilities
• Project Planning
• Team Leadership
• Cross-functional Collaboration
• Risk Management
• Stakeholder Management