Sr. Software Development Engineer, Pricing Customer Experience and Trust

About the Role: Sr. Software Development Engineer, Pricing Customer Experience and Trust

This is a unique opportunity to profoundly impact millions of Amazon customers globally by building a core part of the Pricing Customer Experience and Trust team. This team is undergoing rapid investment and significant growth, offering a dynamic and evolving environment.

Our team is responsible for governing the entire spectrum of pricing experiences on Amazon. This ranges from intelligently highlighting great prices to diligently protecting customers from atypical or noncompetitive pricing. Our primary goal is to enhance customer price perception and trust through improved comprehension of our pricing strategies.

We are actively seeking a passionate engineer to play a pivotal role in enhancing the customer journey. You will achieve this by developing systems that inform customers whether a price should be prominently featured or promoted. The customer experiences you build will be viewed by millions of people daily, offering immense visibility and impact. You will have the invaluable opportunity to learn and contribute to the global Amazon retail website ecosystem.

Our engineering team boasts a diverse array of skills and talents, and we are eager to integrate your passion to further strengthen our collective capabilities. This is a fast-paced, startup-like environment characterized by low technical debt and minimal operational overhead. We have a rich and exciting roadmap filled with new features planned that are set to transform how our customers understand the value and perception of pricing.

Basic Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming experience with at least one software programming language.
• 5+ years of experience leading design or architecture (design patterns, reliability, and scaling) of new and existing systems.
• Experience as a mentor, tech lead, or leading an engineering team.

Preferred Qualifications

• 5+ years of experience with the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor's degree in computer science or an equivalent field.
• Proficiency in the usage of generative AI tools to enhance workflow efficiency, coupled with a willingness to master effective prompting and evaluation practices.
• Ability to identify and leverage opportunities where generative AI could significantly enhance products, workflows, or overall customer experiences.

Why Join Amazon?

Amazon is an equal opportunity employer committed to an inclusive culture that empowers all Amazonians to deliver the best results for our customers. We offer comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. Final compensation will be determined based on factors including experience, qualifications, and location.

Key skills/competency

• Software Development
• System Design
• Distributed Systems
• Customer Experience
• Pricing Algorithms
• Technical Leadership
• Scalability
• Reliability
• Generative AI (workflow enhancement)
• Data Structures & Algorithms