Senior Technical Program Manager

Senior Technical Program Manager, Prime Tech

Amazon Prime TPM is a cross-functional team of Technical Program Managers responsible for leading large technology initiatives for Prime Acquisition, Payments, CXE, International Expansion, and supporting various Prime offerings to provide the best customer experience. If you are interested in driving highly visible and impactful initiatives for Amazon, this is the team for you.

About the Role

The Prime TPM Team is seeking an exceptional Sr Technical Program Manager for a challenging, high-value, high-visibility program. As a Sr TPM for Amazon Prime, you will be responsible for delivering projects with significant strategic impact. You will collaborate with various software and business teams across the company to identify and drive innovative solutions that achieve business goals. This is an exciting opportunity to shape the next generation of Amazon Prime! This role offers the chance to work with diverse teams and learn a wide range of new systems, leveraging the extensive technology collection throughout the company.

Key Job Responsibilities

• Be a guardian of world-class customer experience for your deliverables: continually raise the bar on functionality, flow, consistency, usability, and simplicity.
• Act as the interface between product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet business requirements.
• Own engagement with partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.
• Help make the right feature trade-offs to ship software without compromising customer experience and business relevance.
• Engage with many other teams in the company, evangelizing the team and your project, building relationships, and helping identify existing components and technologies that can be leveraged to deliver on our goals.
• Represent the technical team to senior leadership across the company.

Basic Qualifications

• 7+ years of working directly with engineering teams experience.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.

Equal Opportunity and Accommodation Information

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation and Benefits

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest; however, only those interviewed will be advised as to hiring status.

Key skills/competency

• Senior Technical Program Manager
• Amazon Prime
• Technical Program Management
• Cross-functional Teams
• Software Development
• Product Management
• Customer Experience
• Project Management
• Release Schedules
• KPIs/SLAs