Senior Technical Integration Specialist
Amazon
Job Overview
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Job Description
About the Role: Senior Technical Integration Specialist at Amazon
Are you customer-obsessed, detail-oriented, strategic, and passionate about e-commerce? Amazon is seeking an experienced entrepreneurial leader with a strong work ethic to join our SmartCommerce team. This exciting opportunity focuses on driving the adoption of Electronic Data Interchange (EDI) and Application Programming Interface (API) technologies across India, helping Amazon selling partners automate their processes and grow their businesses.
EDI and API are crucial integration technologies enabling Amazon selling partners to programmatically access data on orders, shipments, payments, and more. While EDI facilitates structured business data exchange, the Selling Partner API (SP-API) and SmartConnect API (SC-API) are REST-based APIs designed for real-time data communication between software applications. Leveraging these can significantly enhance selling efficiency, reduce manual labor, and improve customer response times.
As a Senior Technical Integration Specialist, you will play a pivotal role in shaping and delivering the growth of EDI and API adoption in India. You will work directly with selling partners, collaborating with a high-performing program management team dedicated to expanding marketplace integration. This collaborative environment involves working closely with sales, account management, category, and product teams to scale the program and contribute to creating Earth’s greatest shopping experience.
The ideal candidate is professional, customer-oriented, and possesses excellent communication and strong execution skills. You should be capable of influencing without authority, effective in ambiguous situations, and adept at managing multiple priorities across various projects and teams, consistently meeting or exceeding goals.
Key Job Responsibilities
- Understand Amazon's products and services to effectively articulate them and guide Selling Partners through the integration process.
- Analyze each Selling Partner's existing system, collaborate with their technical staff to define requirements, validate data integrity, verify business processes, identify key technical resources, and design an appropriate integration roadmap.
- Provide technical guidance, review implementation progress, resolve technical issues, and drive all stakeholders towards a successful launch.
- Own and manage the integration of a portfolio of key Selling Partners, regularly engaging with them to onboard new functionalities.
- Collaborate with Selling Partners to set and meet milestones and deliverables, ensuring the delivery of high-quality automation projects.
- Track and report integration performance using appropriate metrics, achieve productivity targets, and identify areas for operational improvement for Selling Partners.
- Work with Selling Partners to gather their requirements and assist in building tools and processes that increase the ease and efficiency of their integration with Amazon marketplace APIs.
- Undertake additional projects, enhance existing tools and processes, and create new Standard Operating Procedures (SOPs).
About The Team
Our vision is to transform how India buys and sells, thereby transforming lives by enabling Selling Partners to automate business processes and enhance selling efficiency. The Technical Integration Program team within SmartCommerce acts as the flag-bearer for EDI and API solutions developed by Amazon and drives adoption across our Seller, Vendor, and Developer cohorts.
Basic Qualifications
- Bachelor's degree in engineering, commerce, business administration, or equivalent.
- 2+ years of sales experience.
Preferred Qualifications
- Experience with Microsoft Office products and applications.
- SQL Proficiency.
- Prior knowledge of integration technologies - EDI/APIs, at an education level or working experience.
Key Skills/Competency
- Technical Integration
- API (Application Programming Interface)
- EDI (Electronic Data Interchange)
- Sales Experience
- Program Management
- Customer Obsession
- Problem Solving
- Data Analysis
- Communication Skills
- Project Management
How to Get Hired at Amazon
- Research Amazon's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align with their customer-obsessed principles.
- Tailor your resume strategically: Customize your resume to highlight experience in technical integration, API/EDI, sales, and program management, using keywords from the Senior Technical Integration Specialist job description.
- Showcase problem-solving skills: Prepare to discuss specific examples where you've analyzed complex systems, provided technical guidance, and driven successful project outcomes.
- Demonstrate communication and influence: Practice articulating technical concepts clearly and showcasing instances where you've influenced stakeholders without direct authority in a collaborative environment.
- Prepare for behavioral interviews: Familiarize yourself with Amazon's Leadership Principles and be ready to share STAR method examples demonstrating these principles in your past roles.
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