Robotics Systems Engineer I, Tech Deployment

Robotics Systems Engineer I, Tech Deployment

Are you enthusiastic about the latest advancements in industrial automation and robotics? Would you like to play a vital role in Amazon's investment in advanced technologies? If you have a passion for making an impact on the future today, consider joining Robotics Delivery & Packaging Innovations (RDPI) Technology Deployment team within Amazon Robotics (AR) org.

In RDPI, we have the unique role and privilege of deploying leading edge industrial robotics and customer fulfillment technologies across North America Stores operations. We raise the bar on the speed, quality and cost of deploying industrial technologies at scale across North America, functioning as the field team who plan, execute and launch the technologies that our internal design and product strategy partners in RDPI develop. Project durations vary from a few days to several months, with travel across North America. This is a travel-based role and you will be expected to travel to meet the requirements of your projects across North America, upwards of 75% or more.

As a Systems Engineer in RDPI, you will be overseeing large scale project planning, installation, and launch of industrial automation technologies across Amazon's growing Stores network. This field engineering position demands strong technical skills for deploying robotic equipment, including mechanical and electrical systems, network configurations, and software coordination. The ideal candidate has experience with complex electro-mechanical and network systems, demonstrating leadership in installation, maintenance, upgrades, and troubleshooting of technologies being deployed across North America. You will work with cross-functional partners across our engineering, product strategy, software, supply chain, third-party installers, contracted deployment engineers, construction teams, and internal operations customer teams, functioning as the lead on-site project manager to provide technical oversight on installation Amazon-designed automation equipment. This Systems Engineer position is an individual contributor role, influencing and leading stakeholders from planning through go-live of each project. Candidates should have a proven track record of successfully leading multiple concurrent projects across one or more automation solutions.

Relocation to Amazon Corporate offices in Seattle, Boston, Nashville or Austin will be required for the role.

Key job responsibilities

• Support and guide installation of robotics, packaging and sortation technologies at Amazon fulfillment centers.
• Develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely.
• Manage technical ambiguity around integration of work cells in fulfillment centers.
• Collaborate with hardware engineering, technical program managers, product managers, and internal customers including site maintenance and operations teams.
• Travel to project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status.
• Manage day-to-day project scheduling and budget management.
• Work on continuous improvement activities to improve the projects in your space.
• Generate and implement continuous improvement ideas around work-scopes.
• Lead teams of other engineers on projects.
• Travel to both live warehouses and new construction sites; scopes may vary significantly in length and include heavy travel.
• Travel to project sites across North America, upwards of 75% or more.

A day in the life

In this role, you will be focused on execution of end-to-end deployment and managing technical ambiguity around integration of work cells in fulfillment centers. On a daily basis, you will collaborate with hardware engineering, technical program managers, product managers, and internal customers, including site maintenance and operations teams, to ensure the product you are deploying is both ready for deployment and capable of achieving the business requirements. You will travel to your project sites and collaborate both virtually and in person to ensure all business stakeholders are aligned on program status. You will manage the day-to-day project execution and work on continuous improvement activities to improve the projects in your space. You will spend time with mentors and your manager to develop your professional skills and collaborate amongst your team to move the needle on the services you are accountable for.

About The Team

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Robotics Delivery & Packaging Innovation (RDPI) within Amazon Robotics (AR). We are a smart, collaborative team of enthusiastic doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are RDPI and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. RDPI Tech Deployment is missioned with enabling the delivery of large-scale automation technologies designed and manufactured by Amazon. The team is multi-disciplinary and consists of Field Deployment Engineers, Controls Engineering, Design for Deployment, Product Single Threaded Leaders, and a Program Management Office team, who collaborate on enabling the delivery of new technologies and packaging solutions that delight our customers and improve the safety, quality, and costs within the Amazon fulfillment processes. The team is geographically located across four North America hub locations. The work we deliver directly impacts high-priority goals set each year to our most senior leadership at Amazon.

Basic Qualifications

• Bachelor's degree or equivalent BS degree in Engineering or closely related STEM field.
• 1+ year’s experience with technical drawings and/or reading CAD models (mechanical and electrical).
• 1+ year’s Experience working on mechanical, electrical, IT networked, or software systems.
• Understanding of data collection, reporting processes, and ability to make data-driven decisions.
• Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
• Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
• Ability to read and develop technical documentation and process instructions.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally.
• Must be proficient in standard office software tools and processes.

Preferred Qualifications

• 1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment.
• Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment.
• Knowledge of specific robotic equipment (Fanuc, ABB), and Allen Bradley PLC experience.
• Ability to demonstrate past use of data to drive decision-making processes.
• Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
• Ability to take independent initiative when presented with a business need.
• Certified in OSHA, ANSI, or other Automation Safety Certifications.
• Familiarity with LEAN or Six Sigma; certifications are a plus.

Key skills/competency

• Robotics Systems Engineering
• Industrial Automation
• Technology Deployment
• Field Engineering
• Project Management
• Mechanical Systems
• Electrical Systems
• Network Configuration
• Troubleshooting
• Cross-functional Collaboration