Program Manager KDP for France Italy and Spain, Author and Agent Relationship Management, FT/PT
Amazon · Madrid, Community of Madrid, Spain
- On site
- Full-time
- $120,000 / year
- Madrid, Community of Madrid, Spain
Job highlights
- Manage author/agent relationships in France, Italy, Spain.
- Drive Kindle Direct Publishing programs and initiatives.
- Improve author success and reader reach.
- Utilize data for program management and improvement.
- Collaborate across internal and external teams.
About the role
Program Manager KDP Author and Agent Relationships
Amazon's Books team is looking for a leader to help us continue to revolutionize how customers buy and read books. If you are ready to change the world, work hard and engage in a rapidly changing industry, this position is right for you. We offer a creative, fast paced, entrepreneurial work environment where you’ll be contributing to Amazon's innovation.
We are looking for an experienced, curious and thoughtful professional to work with authors, literary agents and other content creators in France, Italy and Spain as they add selection to the Amazon store and use Kindle Direct Publishing and the many programs available to help authors succeed. You will work hard to improve existing programs while constantly looking out for new opportunities to help authors reach their readers on Amazon.
The ideal candidate will have a track record of building strong relationships, analytical skills, innovation, and delivering results. You must be able to influence internally and externally, across functions and at scale, often in ambiguous situations. You will establish and drive new relationships while strengthening those existing within the literary community. You will be customer focused, entrepreneurial, a proven self-starter, and have the demonstrated ability to invent. You will demonstrate an appetite for problem solving with ingenuity and simplicity to seek out new content opportunities and helping content creators find their readers.
As the ideal candidate, you have an excellent business judgment, with a track record of successful relationship management and negotiation, balancing internal and external considerations to arrive at the right outcomes. This will be combined with proven analytical skills to ensure successful outcomes for authors and customers. You will also demonstrate superb project management skills and will collaborate with external as well as internal partners. You will have excellent attention to detail, the tenacity to develop ideas and the ability to thrive in a fast-paced start-up environment.
Key Job Responsibilities Include:
- In-person/virtual author events (such as trade fairs and conferences)
- KDP Account management and escalation management
- Literary Agents account management
- KDP Writing contests
- Self-Publishing community engagement
- Owning and tracking marketplace community engagement expenditure
- KDP Social Media management
- Content escalation support
- PR team liaison
- KDP performance management (WBR, MBR, QBR)
- KDP deals management
- KDP Prime Reading management
Basic Qualifications:
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications:
- Experience in driving end-to-end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of your candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Key skills/competency
- Program Management
- Author Relations
- Literary Agents
- Kindle Direct Publishing (KDP)
- Account Management
- Community Engagement
- Social Media Management
- Performance Management
- Cross-functional Collaboration
- Process Improvement
Skills & topics
- Program Manager
- KDP
- Author Relations
- Literary Agents
- Publishing
- Content Management
- Relationship Management
- Project Management
- Amazon Books
- Europe
How to get hired
- Tailor your resume: Highlight program management, author relations, and KDP experience relevant to Amazon's needs.
- Showcase analytical skills: Emphasize experience with Excel, SQL, and data-driven decision-making in your application.
- Demonstrate relationship building: Provide examples of successful stakeholder management and negotiation with external partners.
- Prepare for behavioral questions: Practice articulating your problem-solving approach and innovation in past projects.
- Understand Amazon's culture: Research Amazon's leadership principles and values to align your responses.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities for the Program Manager KDP Author and Agent Relationships at Amazon?
- The Program Manager KDP Author and Agent Relationships at Amazon will be responsible for managing relationships with authors and literary agents in France, Italy, and Spain. This includes managing KDP accounts, facilitating events, overseeing social media, managing contests, and driving performance metrics for the Kindle Direct Publishing platform within these regions.
- What qualifications are essential for this Program Manager role at Amazon?
- Essential qualifications include a Bachelor's degree, advanced Excel and SQL knowledge, and experience in program or project management. Candidates must also have experience working cross-functionally with technical and non-technical teams and a proven ability to implement process improvements using data and metrics.
- Is this Program Manager role remote or on-site at Amazon?
- The job description does not explicitly state whether the role is remote or on-site. However, given the need for in-person/virtual author events and engagement across France, Italy, and Spain, it suggests a need for flexibility and potential travel, but a primary office location is not specified. Amazon often offers hybrid or flexible work arrangements.
- What kind of career growth can be expected from a Program Manager KDP role at Amazon?
- This role offers significant growth opportunities within Amazon's Books and Kindle Direct Publishing divisions. Success in this position can lead to broader program management roles, leadership positions in content acquisition, or advancement within Amazon's global operations, leveraging experience in international markets and creator relations.
- How important is knowledge of KDP and the publishing industry for this Amazon Program Manager position?
- Knowledge of Kindle Direct Publishing (KDP) and the broader publishing industry, particularly self-publishing and the roles of authors and literary agents, is highly important. The role directly involves managing KDP programs and engaging with creators, making industry-specific understanding crucial for success.
- What does Amazon mean by 'fixed term maternity cover role' for this position?
- A 'fixed term maternity cover role' means this position is temporary, intended to cover the responsibilities of an employee who is on maternity leave. The contract is set to end in May 2027, providing a defined period of employment with specific project-based responsibilities.
- How does Amazon's hiring process typically work for Program Manager roles?
- Amazon's hiring process typically involves an online application, followed by a phone screen, and then a series of interviews, often including a loop that assesses leadership principles and job-specific skills through the 'Amazon's Leadership Principles' framework. Expect behavioral and situational questions.