Process Improvement Specialist
@ Amazon

Satolas-et-Bonce, Auvergne-Rhône-Alpes, France
€90,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @amazon.fr
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Job Details

Overview

Amazon is seeking a Process Improvement Specialist to streamline and enhance processes in its global last-mile operations. In this role, you will collaborate with leadership teams to drive productivity and improve customer service operations through effective data-driven decision making and continuous improvement initiatives.

Key Job Responsibilities

  • Plan and implement continuous improvement initiatives for driver experience and process efficiency
  • Ensure process compliance and address any shortcomings
  • Analyze feedback and use data to enhance site processes
  • Collaborate with site leadership and stakeholders to identify and resolve process issues

A Day In The Life

As a Process Improvement Specialist, you will be on the front line optimizing Amazon's logistics operations. This includes conducting audits, identifying improvement areas, proposing change, and using project management skills to implement new processes. You may also analyze data from local or national sites and share best practices within the European network.

About The Team

You will join a diverse team within Amazon France Transport SAS that plays a crucial role in ensuring efficient air, maritime, and road transport operations. The team values safety, efficiency, and innovation, focusing on comprehensive data collection to make informed decisions.

Basic Qualifications

  • Bachelor’s degree in business, logistics/supply chain, economics or related technical field
  • Significant experience using data or feedback to influence business decisions
  • Experience communicating with a wide range of stakeholders, including peers and leadership

Preferred Qualifications

  • Familiarity with Lean, Six Sigma, and Kaizen methodologies
  • Experience with tools such as Minitab, JMP, MS Excel, and MS Access

Key skills/competency

  • Process Improvement
  • Data Analysis
  • Project Management
  • Lean
  • Six Sigma
  • Kaizen
  • Stakeholder Engagement
  • Logistics
  • Compliance
  • Continuous Improvement
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How to Get Hired at Amazon

🎯 Tips for Getting Hired

  • Research Amazon France culture: Review mission, recent news, and reviews.
  • Customize your resume: Highlight process improvement and data analysis skills.
  • Showcase project management: Emphasize relevant success stories.
  • Prepare for stakeholder interviews: Demonstrate communication examples.

📝 Interview Preparation Advice

Technical Preparation

Review Lean and Six Sigma methodologies.
Practice data analysis using Excel and Minitab.
Study process improvement case studies.
Prepare project management examples.

Behavioral Questions

Describe a successful process change.
Explain handling conflicting stakeholder interests.
Share an example of data-driven decision making.
Discuss managing safety improvements under pressure.

Frequently Asked Questions