Process Assistant

About the Process Assistant Role

The Process Assistant is assigned to the Area Manager and will support various Fulfillment Center areas. This role involves daily management support by allocating labor, leading meetings, assigning duties, and communicating with internal and external suppliers.

Key Responsibilities

• Support the department and assist with daily management tasks
• Allocate labor, lead meetings, assign job duties, and communicate with suppliers
• Provide vacation coverage for Area Managers
• Track attendance, labor hours, and report on ATS data
• Train associates and verify SOP compliance while assisting on the floor
• Improve area performance through tracking, reporting, and feedback
• Participate in Operational Excellence initiatives and safety programs
• Assist with production duties and keep the work area clean and organized
• Identify safety hazards and coach associates on safe work practices

Basic Qualifications

• 1+ years of Microsoft Office experience
• High School diploma or equivalent
• Flexibility to work weekends, nights, and holidays
• Physical ability to lift up to 49 pounds and work up to 12-hour shifts
• Availability for 40+ hours/week with overtime as needed

Preferred Qualifications

• Education beyond high school and/or prior management experience
• Strong written and verbal communication skills

Additional Information

This role is offered by Amazon.com Services LLC and includes benefits such as EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. The pay is competitive with additional overtime pay and performance bonuses being available. This opportunity is located in Bondurant, IA, USA.

Key skills/competency

• Management
• Labor Allocation
• Reporting
• Training
• SOP Compliance
• Safety
• Communication
• Production Support
• Operational Excellence
• Microsoft Office