M365 IT Application Engineer

M365 IT Application Engineer - Amazon Leo Production Operations

Amazon Leo is a low Earth orbit satellite broadband network aiming to deliver fast, reliable internet globally. We've designed the system with capacity, flexibility, and performance to serve diverse customers in areas lacking reliable connectivity.

Export Control

This position requires the candidate selected to be a U.S. Citizen to comply with U.S. government-imposed requirements related to the nature of the work and/or its location.

About the Role

The M365 Engineering team configures, deploys, and manages M365 productivity services, enabling secure, reliable, and highly-available collaboration. These services are crucial for the daily operations of Amazon Leo Manufacturing and Amazon Leo for Government. We are seeking an M365 engineer to efficiently design, implement, and operate the M365 suite within a GCC High Environment. The primary focus will be on maintaining reliable and secure M365 collaboration services, troubleshooting issues, and providing engineering support.

Key Job Responsibilities

• Design and implement Productivity applications in Kuiper environments using Infrastructure as Code.
• Identify, research, recommend, and implement Microsoft 365 services including Teams, SharePoint, Exchange, OneDrive, and Voice.
• Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, and Voice.
• Enforce compliance with principles including least privilege access, password management, and audit logging for all productivity applications.
• Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.
• Partner with Amazon security organizations to ensure compliance with existing security policies.
• Engage with and influence key stakeholders and internal teams to meet or exceed compliance, security, and operational functional requirements.
• Create and implement automated processes to reduce manual efforts and increase efficiency and scalability.
• Develop monitoring and reporting on the health, effectiveness, and efficiency of productivity services.
• Develop and maintain documentation for the Microsoft 365 environment for both engineering and end-user audiences.

A Day in the Life

As a member of M365, you will join morning standups to discuss project progress and team services. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days for focused development, operations, and support.

Career Growth

This is an excellent opportunity to join Amazon's world-class technical team. You will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills, and has project management experience. You should expect to work in a fast-paced, highly collaborative environment.

About The Team

This team collaborates with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.

Basic Qualifications

• 5+ years of relevant IBM Cognos TM1/Planning Analytics work, including system configuration, model building, and developing reports or dashboards with TM1 experience.
• Bachelor's degree in Computer Science, Software Engineering, MIS, or a related field.
• Experience building complex software systems successfully delivered to customers.
• Experience in corporate finance, including budgeting/planning, forecasting, and reporting.
• Experience working with technical and business stakeholders from global cross-functional teams.

Preferred Qualifications

• Knowledge of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of HR business processes.
• Experience implementing at least two full lifecycle SFDC implementations successfully.
• Experience in a test-driven and formal QA development environment, including development, staging, production (or equivalent) deployment cycles.
• Experience working in an Agile or Scrum environment.

Equal Opportunity Employer

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Compensation

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• USA, NY, New York - 127,400.00 - 185,000.00 USD annually
• USA, VA, Arlington - 115,800.00 - 160,000.00 USD annually
• USA, WA, Bellevue - 115,800.00 - 160,000.00 USD annually

Company

Amazon Kuiper Manufacturing Enterprises LLC

Job ID

A3170475

Key skills/competency

• M365 Services
• Microsoft Teams
• SharePoint
• Exchange
• OneDrive
• Voice
• Infrastructure as Code
• Security Compliance
• Automation
• Documentation