Learning Trainer
Amazon · Antioch, TN
- On site
- Full-time
- $95,680 / year
- Antioch, TN
Job highlights
- Train associates and managers on operational procedures.
- Improve production quality and quantity through training.
- Develop and refine learning tools and techniques.
- Conduct audits and ensure SOP compliance.
- Collaborate with various teams for training coordination.
About the role
Learning Trainer
The RAD1 Learning Trainer works with Operations Managers, Area Managers, IT Managers, Production Assistants, and Associates to coordinate all training related activities for the site. The individual in this position will provide facilitation, administrative management, and expected to constantly improve the long-term capabilities of the area to which they are assigned.
Key Job Responsibilities
The ideal candidate will measure production quality/quantity and applies learning tools to improve both. Evaluates and improves processes within work areas; refines learning tools and techniques across the building; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
A Day in the Life
A day in the life of a Learning Trainer starts on the floor — working alongside associates in various process paths, observing performance, and identifying skill gaps. They deliver hands-on training for PIT operations, TDR, and process path procedures while supporting Learning Ambassadors with approved materials. Throughout the shift, they conduct audits, update training records using electronic tools, and ensure SOP compliance. They give and receive feedback in real time, check for understanding, and remove barriers to associate success. They close the day by reporting insights to area managers and contributing to continuous improvement through PDCA and Kaizen activities.
About The Team
Rapid Asset Deployment (RAD) - RAD1 - is part of Global RAD Operations (GRO) delivering IT equipment accurately and on time through standardized operations — from receiving and warehousing to assembly, provisioning, and shipping. Guided by tenets of safety, speed, quality, and inclusion, the NA team supports Amazon businesses with the right equipment at the right place and time. GRO's Learning & Development function drives onboarding, process training, and safety programs across all sites, empowering associates and managers to grow within supply chain, operations, and IT career paths.
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred Qualifications
- Willingness to participate in and support the Operational Excellence initiatives
Key Skills/Competency
- Learning Trainer
- Operations Management
- Training Facilitation
- Process Improvement
- Performance Measurement
- Associate Development
- SOP Compliance
- Microsoft Office
- Kaizen
- PDCA
Skills & topics
- Learning Trainer
- Training
- Operations
- Process Improvement
- Amazon
- Facilitation
- Associate Development
- SOP
- Microsoft Office
- Kaizen
How to get hired
- Tailor your resume: Highlight your experience in training, process improvement, and operational roles, using keywords from the Learning Trainer job description.
- Showcase your skills: Emphasize your proficiency in Microsoft Office and any experience with learning management systems or training platforms.
- Understand Amazon's culture: Research Amazon's Leadership Principles and demonstrate how your work ethic and values align with them.
- Prepare for the interview: Be ready to discuss specific examples of how you've improved processes, trained others, and measured training effectiveness.
- Highlight operational experience: If applicable, detail your experience in fast-paced operational environments and your ability to work flexible schedules.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical work hours for an Amazon Learning Trainer in Antioch, TN?
- The Learning Trainer role at Amazon in Antioch, TN may require working flexible schedules, including weekends, nights, and holidays. Shifts can last up to 12 hours, and you'll work 40 hours per week with potential overtime.
- What physical requirements are necessary for the Amazon Learning Trainer position?
- As an Amazon Learning Trainer, you must be able to lift up to 49 pounds, stand and walk for up to 12 hours, and frequently push, pull, squat, bend, and reach. This role involves active engagement on the operations floor.
- What is the starting pay for an Amazon Learning Trainer in Antioch, TN?
- The starting pay for this Learning Trainer position in Antioch, TN is between $23.00 and $24.00 USD per hour, depending on the selected shift and any applicable shift differentials. Additional earnings may be available through overtime and performance bonuses.
- What kind of training and development can I expect as an Amazon Learning Trainer?
- As a Learning Trainer, you will be responsible for developing and maintaining learning tools, identifying associate cross-training needs, and improving overall associate skills. You will also contribute to continuous improvement initiatives like PDCA and Kaizen.
- How important are process improvement and operational excellence for an Amazon Learning Trainer?
- Process improvement and operational excellence are highly valued. The Preferred Qualifications mention a willingness to participate in and support these initiatives, indicating they are key aspects of the role's success and growth.
- What are the basic qualifications for the Learning Trainer role at Amazon?
- Basic qualifications include at least 1 year of experience with Microsoft Office products, a high school diploma or equivalent, and the ability to work flexible shifts, including nights and weekends. You must also meet the physical requirements of the role.
- What does 'RAD1' stand for in the context of the Amazon Learning Trainer role?
- 'RAD1' refers to Rapid Asset Deployment, a part of Global RAD Operations (GRO) at Amazon. This team focuses on the efficient and accurate delivery of IT equipment through standardized operations.