Head of Managed Care Contracting

About One Medical and Amazon Health

One Medical, part of Amazon's mission to be Earth's most customer-centric company, is revolutionizing healthcare delivery. For over fifteen years, One Medical has provided innovative primary care solutions, combining seamless in-office and 24/7 virtual care services, on-site labs, and comprehensive programs for preventive care, chronic care management, common illnesses, and mental health support.

The Opportunity: Head of Managed Care Contracting

One Medical is seeking an exceptional Sr. Manager of Business Development to serve as the Head of Managed Care Contracting & Operations. This pivotal leadership role will be responsible for building and driving the national strategy for payer partnerships, contracting, credentialing, and value-based performance management. This position is central to accelerating One Medical’s growth through innovative value-based care models and scaled full-risk arrangements.

Key Job Responsibilities

• Develop, refine, and execute One Medical’s national payer contracting strategy, with emphasis on value-based and full-risk arrangements across Medicare, Medicare Advantage, commercial, and duals populations.
• Lead national payer relationships, including network strategy, deal structuring, negotiation, and ongoing performance oversight with major national and regional health plans.
• Oversee credentialing operations, ensuring timely onboarding, compliance, and alignment with operating and clinical workflows.
• Drive payer performance management, including attribution optimization, contract performance analytics, revenue integrity, and issue escalation/resolution.
• Partner closely with Clinical, Operations, Market Leadership, Data/Analytics, and Finance to operationalize contracts, ensure accountability, and drive outcomes in cost, quality, experience, and growth.
• Serve as a strategic voice and advisor to the President and executive team on payer trends, risk models, regulatory shifts, and growth opportunities.
• Build and develop a high-performing team capable of scaling contracting and payer operations nationally.
• Represent One Medical and Amazon Health externally with payer executives, industry partners, government entities, and professional associations.

Basic Qualifications

• 10+ years of experience building and leading large teams and working in matrixed operating structures.
• Knowledge of distribution networks and channel P&Ls.
• Bachelor's degree or equivalent.
• Experience working and communicating with multiple stakeholders, C-level executives, and cross-functional teams.
• Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures.
• Experience negotiating VP-level contracts with channel partners and agencies.
• Experience collaborating with cross-functional teams including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership.

Preferred Qualifications

• Experience in health care vendor management.

Key skills/competency

• Payer Contracting
• Value-Based Care
• Network Strategy
• Healthcare Business Development
• Team Leadership
• Negotiation
• Credentialing Operations
• Performance Management
• Executive Advisory
• Regulatory Compliance