Event Technology Manager, Amazon Seller Events
Amazon · New York, United States
- Hybrid
- Full-time
- $129,800 / year
- New York, United States
Job highlights
- Manage end-to-end event technology product execution.
- Own specific platforms like AirTable, mobile apps, attendee portals.
- Collaborate with marketing, content, and creative teams.
- Drive innovation using data-driven insights and AI.
- Requires 5+ years in event technology lifecycle management.
About the role
Event Technology Manager, Amazon Seller Events
Are you passionate about bringing people together and building inspiring, memorable experiences? The Amazon Seller Events Team (ASET) is seeking a high-judgment, detail-oriented, and results-driven event technology professional to help manage highly visible, large-scale technology products for seller events. The Event Technology Manager will join the Event Tech and Analytics team on the Amazon Seller Events Team (ASET).
Role Overview
In this role, you will own end-to-end execution of key event technology products from requirements gathering through deployment and support. You will be the directly responsible individual for specific platform areas including AirTable Integration, post launch microsite + Passkey change management, mobile app, Q&A, polling, session catalog, agenda builder, attendee portal, table seating, and onsite push notifications. You will join a team of subject matter experts on event technology services and product offerings, aligned to the strategic goals of the team and organization.
Key Responsibilities
- Manage session catalog and agenda builder execution.
- Oversee session scanning technology and deployment.
- Support attendee management processes.
- Coordinate with 3P vendors during build, testing, and deployment phases.
- Manage AirTable integration for event data management and workflow automation.
- Oversee post-microsite and Passkey change management processes.
- Lead strategy, development, and execution on attendee portal for post-registration engagement.
- Manage table seating technology and logistics.
- Oversee mobile app functionality including Q&A, polling, and push notifications.
Innovation & Efficiency
- Develop and execute training programs for onsite technology items.
- Identify and implement AI efficiencies across the events space.
- Lead innovation through data-driven observations and actionable recommendations.
- Continually test, measure, and evolve technology solutions.
Stakeholder Management
- Collaborate with marketing, content, and creative teams to deliver cohesive experiences.
- Provide thorough insights and analytics services to leadership.
- Serve as an on-site point of contact for 3P event tech partners.
- Manage security reviews and approvals in conjunction with Amazon Information Security (InfoSec) teams for the product areas you own.
Basic Qualifications
- Bachelor's degree.
- 3+ years of program or project management experience.
- Experience working cross functionally with tech and non-tech teams.
- Experience using data and metrics to determine and drive improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience communicating technical concepts to a non-technical audience.
- Experience working in a fast-paced and highly cross-functional organization.
- Strong analytical skills, attention to detail, and effective communication abilities.
- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint).
- 5+ years of event technology experience covering the life cycle of requirements gathering, evaluation, design, implementation, integration, development, deployment, training, and support.
- 3+ years of functional experience working with event technology platforms and tools, including microsites, mobile apps, agenda management, Passkey, and AirTable.
- Experience making difficult tradeoffs and articulating recommendations to stakeholders.
- Ability to think strategically and creatively while executing methodically.
- Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done.
- Strong drive for results, with the ability to manage independently and take calculated risks.
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
- Experience with HTML, XML and SQL.
- Cvent experience strongly preferred.
- Experience with marketing, CRM, and analytics tools (e.g., Adobe Analytics, Pardot, Salesforce, QuickSuite).
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting.
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value.
Key skills/competency
- Event Technology Management
- Project Management
- Stakeholder Management
- Data Analysis
- AI Integration
- Cross-functional Collaboration
- Requirement Gathering
- Product Development
- Vendor Management
- Event Operations
Skills & topics
- Event Technology Manager
- Event Technology
- Project Management
- Stakeholder Management
- Data Analysis
- AI
- Amazon Seller Events
- Tech Events
- Program Management
- Event Operations
How to get hired
- Tailor your resume: Highlight event technology, project management, and stakeholder engagement experience relevant to Amazon's needs. Quantify achievements with data and metrics.
- Craft a compelling cover letter: Express your passion for creating memorable experiences and showcase your understanding of Amazon's scale and innovation.
- Prepare for behavioral questions: Be ready to discuss your experience with challenging trade-offs, cross-functional collaboration, and driving results in a fast-paced environment.
- Research Amazon's culture: Understand their customer obsession, bias for action, and innovative spirit to align your application and interview responses.
- Showcase technical acumen: Detail your experience with specific event technologies like AirTable, microsites, mobile apps, and your ability to communicate technical concepts to non-technical audiences.
Technical preparation
Master event tech platforms: AirTable, Cvent, microsites, apps.,Practice communicating technical concepts clearly.,Familiarize with data metrics for improvements.,Understand AI applications in event management.
Behavioral questions
Describe managing multiple stakeholders with differing needs.,Share an example of driving innovation with data.,How do you handle difficult tradeoffs and recommend solutions?,Detail your experience in a fast-paced, cross-functional environment.
Frequently asked questions
- What are the key event technologies managed by an Event Technology Manager at Amazon Seller Events?
- An Event Technology Manager at Amazon Seller Events typically manages a range of technologies including AirTable integrations, post-launch microsites, Passkey change management, mobile apps, Q&A and polling features, session catalogs, agenda builders, attendee portals, table seating logistics, and onsite push notifications.
- What is the required educational background for the Event Technology Manager role at Amazon?
- A Bachelor's degree is a basic qualification for the Event Technology Manager position at Amazon. This is complemented by extensive experience in program/project management and event technology.
- Does Amazon consider remote candidates for the Event Technology Manager position?
- Yes, Amazon considers qualified candidates from remote locations throughout various states in the US, including California, Maryland, New York, Virginia, Washington State, and Washington DC for this Event Technology Manager role.
- What kind of stakeholder collaboration is expected for an Event Technology Manager at Amazon?
- Event Technology Managers are expected to collaborate closely with internal teams such as marketing, content, and creative teams to ensure a seamless and best-in-class technology experience for seller events. They also work with Amazon Information Security (InfoSec) teams for security reviews.
- How does Amazon leverage AI in the Event Technology Manager role?
- Amazon looks for candidates who can identify and implement AI efficiencies across the events space. This includes leveraging generative AI tools to enhance workflow efficiency and productivity, and integrating AI solutions into products and services to drive business value.
- What is the expected experience level for an Event Technology Manager at Amazon?
- The role requires at least 5 years of event technology experience covering the full lifecycle (requirements gathering to support) and 3+ years of functional experience with specific event tech platforms like microsites, mobile apps, and AirTable. Additionally, 3+ years of program or project management experience is necessary.
- What are the benefits offered with this Event Technology Manager position at Amazon?
- Amazon offers a comprehensive benefits package including health insurance, 401(k) matching, paid time off, parental leave, sign-on payments, and restricted stock units (RSUs). Specific details can be found on the Amazon jobs benefits page.