Business Analyst III, Relay Product Excellence
Amazon · Bengaluru, Karnataka, India
- On site
- Full-time
- ₹120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Own complex analytical workstreams independently.
- Drive improvements in compliance and operational efficiency.
- Generate actionable insights and recommendations.
- Lead analytical projects end-to-end.
- Mentor junior analysts and lead teams.
About the role
Business Analyst III
We are looking for a strategic, self-directed Business Analyst III to join our team. In this role, you will independently own complex analytical workstreams, define the analytical strategy for key programs, and influence product and operational decisions at a cross-functional level. You will serve as a subject matter expert in data, processes, and business logic — driving measurable improvements in compliance, verification, and operational efficiency. You are expected to operate with a high degree of autonomy, proactively identify opportunities, and lead initiatives from problem definition through to impact measurement.
Key job responsibilities
Technical Analytics & Data Gathering
- Extract, analyze, and interpret large-scale complex datasets using SQL, Python, R, Hadoop/Hive, Redshift, Oracle, or NoSQL databases
- Design and develop automated data pipelines and sophisticated analytical models
- Build and maintain self-service analytics platforms including role-based dashboards, drill-downs, alerts, and performance definitions
- Apply complex transformations within spreadsheets, SQL, or other tools to generate actionable recommendations
- Validate data accuracy and guarantee data fidelity by partnering with data owners, production systems, and right sources
- Proactively collaborate with data owners to improve data quality and coverage
Business Insights Generation
- Perform deep-dive root-cause analysis and create metrics-driven, actionable, sustainable solutions
- Build and manage KPIs to measure, control, and benchmark reporting processes
- Use quantitative analysis to understand business drivers beyond surface-level metrics
- Identify key performance drivers, quantify their impact on critical metrics, and deliver actionable recommendations
- Proactively monitor internal and external metrics to stay informed on business performance
- Generate recommendations that directly inform organizational business decisions
- Provide proactive analysis to support long-term strategic goals
Complex Problem Solving & Strategic Decision Support
- Implement analytics solutions in complex, ambiguous, or poorly designed problem spaces
- Distinguish between one-way and two-way doors in decision-making processes
- Proactively identify complex problems or opportunities and design long-term solutions
- Use data analysis and business understanding to solve complex problems that drive decisions and actions
- Flexibly leverage various technical tools depending on problem requirements
- Make informed short-term versus long-term tradeoff decisions
- Balance level of effort with business value when determining build versus buy decisions
End-to-End Leadership & Execution
- Lead analytical projects end-to-end, partnering with technical experts for advanced analytics when needed
- Deliver independently while seeking direction as needed and keeping team informed
- Assess risks and clear blockers with appropriate resources, escalating when necessary
- Make appropriate trade-offs and influence others to simplify their approaches
- Maintain consistently high-quality work that answers business questions accurately, is error-free, and well-documented
- Execute both tactical and strategic work on programs driving long-term decisions and actions
- Own items on organizational roadmap and influence strategy through delivered solutions
Cross-Functional Partnership & Collaboration
- Partner with Product, Program, Engineering, and cross-functional teams to understand data requirements and design scalable, user-friendly BA solutions
- Collaborate across business, operational, financial, product, and technical teams
- Create and implement data-driven improvements that deliver flexible, efficient products for customers
- Prepare and deliver business requirements reviews to senior management
- Influence dependency teams regarding data platform direction and strategy to scale data communication
Stakeholder Communication & Influence
- Regularly provide analytics solution summaries with insights and recommendations to senior leaders
- Present decisions confidently to leaders up to three levels above
- Write and present narratives (6-pagers, MBR/QBR/HBR/YBR, COEs, Mission, Tenets, PR/FAQs) to leadership and cross-functional teams
- Communicate across diverse locales, roles, and functions (Design, Product/Program, Engineering, Marketing, Finance, PR, Sales, external partners)
- Seek diverse perspectives, listen to feedback, and adapt direction for better outcomes
Team Development & Analytical Leadership
- Mentor junior analysts in analytical techniques and problem-solving methodologies
- Actively recruit and develop others by mentoring, improving their skills, business knowledge, analytics solutions expertise, and execution capability
- Serve as analytical leader and expert in synthesizing business knowledge and data across diverse subject areas
- Force multiply by enabling others and scaling impact beyond individual contributions
About The Team
Relay Product Excellence's mission is to monitor Transaction Integrity for products supporting Identity Verification, Account Support, and Compliance across Carrier and Driver processes. Our team works at the intersection of risk management, regulatory compliance, and data-driven operations — partnering with product and technology teams to ensure the integrity and reliability of processes at scale.
Basic Qualifications
- 5+ years of business analyst, data analyst or similar role experience
- Experience defining program requirements and using data and metrics to drive improvements
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
- Experience managing competing priorities and using metrics to drive business decisions
- Experience with data processing needs and trade-offs
- Experience with advanced analytics
- Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or experience working in Science, Technology, Engineering, or Mathematics (STEM)
- 7+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- 5+ years writing SQL queries and creating business intelligence reports using Quicksite, Power BI, or similar tools
- Proven ability to assess risks, clear blockers with right resources, and escalate when appropriate
- Ability to quickly learn and gain proficiency in new technical tools and languages
Preferred Qualifications
- Master's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
- 5+ years of equivalent experience
- Experience with scripting language (e.g., Python, Java, or R)
- Experience in machine learning, statistics, and deep learning
- Experience with SQL and Python scripting
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Experience escalating issues, anticipating and making trade-offs, balance the business need versus other constraints and maximize business benefit while building great customer experiences
- Experience in transportation and supply chain
- Strong background in statistics methodology, applications to business problems, and/or big data
- Experience designing and developing automated data pipelines and sophisticated analytical modeling
- Experience with data management tools including Hadoop/Hive, Redshift, Oracle, NoSQL databases
- Expert at applying complex transformations within spreadsheets, SQL, or other tools to generate recommendations
- Experience performing peer reviews for others within organization
- Demonstrated ability to distinguish between one-way and two-way doors in decision-making
- Experience partnering with technical experts (Business Intelligence Engineers, Data Scientists) to apply advanced analytics
- Proven track record driving operational excellence through improving, streamlining, and/or eliminating excess process
- Experience identifying process or methodology gaps and partnering across teams to drive to closure
- Wide multi-domain knowledge and expertise with ability to lead end-to-end delivery of simplified solutions
- Considered analytical leader on team and expert in synthesizing business knowledge and data across wide variety of subject areas
- Knowledge of optimization techniques and their application to business problems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ADCI - Karnataka - A66
Job ID: A10373598
Key skills/competency
- Business Analysis
- Data Analysis
- SQL
- Python
- Data Modeling
- Stakeholder Management
- Cross-functional Collaboration
- Problem Solving
- Strategic Planning
- Project Management
Skills & topics
- Business Analyst
- Data Analysis
- SQL
- Python
- R
- Hadoop
- Redshift
- NoSQL
- Business Intelligence
- Stakeholder Management
- Cross-functional Teams
- Problem Solving
- Strategic Planning
- Leadership
- Amazon
- Karnataka
- India
How to get hired
- Tailor your resume: Highlight quantifiable achievements using keywords like 'SQL', 'Python', 'data analysis', and 'stakeholder influence'.
- Showcase leadership: Emphasize experience in leading cross-functional teams and driving end-to-end project delivery.
- Demonstrate problem-solving: Provide examples of complex problems you've solved using data and analytics.
- Prepare for technical and behavioral questions: Brush up on SQL, Python, data modeling, and situational judgment.
- Research Amazon's culture: Understand their customer-centric approach and focus on operational excellence.
Technical preparation
Master SQL for complex data extraction.,Practice Python for data manipulation.,Study data modeling techniques.,Review BI tools like Quicksite/Power BI.
Behavioral questions
Describe a time you influenced senior leaders.,How do you handle competing priorities?,Tell me about a complex problem you solved.,How do you mentor junior team members?
Frequently asked questions
- What are the key technical skills required for a Business Analyst III at Amazon?
- For the Business Analyst III role at Amazon, strong proficiency in data querying languages like SQL, scripting languages such as Python, and statistical software like R is essential. Experience with data management tools like Hadoop/Hive, Redshift, Oracle, or NoSQL databases, as well as business intelligence tools such as Quicksite or Power BI, is also highly valued.
- How does Amazon assess leadership potential for a Business Analyst III role?
- Amazon assesses leadership potential by evaluating your experience in influencing multiple stakeholders, leading cross-functional teams across geographies, and driving end-to-end project delivery. They look for candidates who can work independently, manage competing priorities, and communicate results effectively to senior leadership.
- What kind of projects does the Relay Product Excellence team at Amazon work on?
- The Relay Product Excellence team focuses on monitoring Transaction Integrity for products related to Identity Verification, Account Support, and Compliance. They work at the intersection of risk management, regulatory compliance, and data-driven operations, partnering with product and technology teams to ensure process integrity and reliability at scale.
- Is a Bachelor's degree in a quantitative field mandatory for this Business Analyst position?
- A Bachelor's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science is listed as a basic qualification. However, equivalent experience working in a Science, Technology, Engineering, or Mathematics (STEM) field can also be considered.
- What is expected in terms of communication skills for a Business Analyst III at Amazon?
- Excellent communication skills are crucial. You'll be expected to provide analytics solution summaries with insights and recommendations to senior leaders, present decisions confidently, and write and present narratives (e.g., 6-pagers) to leadership and cross-functional teams across diverse roles and functions.
- Does Amazon offer opportunities for mentorship and team development in this Business Analyst role?
- Yes, the Business Analyst III role includes responsibilities for team development and analytical leadership. You will mentor junior analysts in analytical techniques and problem-solving, and act as an analytical leader by synthesizing business knowledge and data expertise.