Associate, ML Data Operations, GO-AI Operations
Amazon · Indiana, United States
- Hybrid
- Full-time
- ₹200,000 / year
- Indiana, United States
Job highlights
- Audit videos for fulfillment center operations.
- Ensure inventory accuracy and stow quality.
- Requires high attention to detail.
- Work flexible rotational shifts.
- Support automation through human judgment.
About the role
Associate, ML Data Operations, GO-AI Operations
This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.
An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction.
Key job responsibilities
- The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices.
- Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos.
- Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee
The Candidate Is Expected To Demonstrate
- Willingness to work in Non-tech role for contract duration of 6 months
- Ability to audit image/video/text based Jobs
- Ability to identify details from blurry, less sharp videos and provide correct response.
- Requires high level of attention & focus on screen
- Willingness to work on incremental targets/goals on quality & productivity
- Fast Pace of implementation & consistent performance
- Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player
- Readiness to come to office for few days (when required, applicable for associates working from home)
- Willing to switch ON laptop camera while on virtual meetings.
A day in the life
Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy.
Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.
About The Team
Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20 seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching.
Basic Qualifications
- Bachelor's degree
Preferred Qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Dev Center India - Hyderabad - A85
Job ID: A10409523
Key skills/competency
- Data Auditing
- Video Analysis
- Image Analysis
- Attention to Detail
- Accuracy
- Product Identification
- Fulfillment Center Operations
- Quality Assurance
- Performance Monitoring
- Teamwork
Skills & topics
- Associate ML Data Operations
- Data Auditing
- Video Auditing
- Image Auditing
- Fulfillment Operations
- Quality Assurance
- Robotics Automation
- Inventory Accuracy
- Amazon Jobs
- Hyderabad Jobs
How to get hired
- Tailor your resume: Highlight attention to detail and audit experience.
- Emphasize operational skills: Showcase ability to meet quality and productivity goals.
- Demonstrate adaptability: Express willingness to work flexible shifts and learn new tools.
- Prepare for the interview: Be ready to discuss focus, accuracy, and teamwork.
- Research Amazon's culture: Understand their customer-centric approach and operational excellence.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities for an Associate, ML Data Operations at Amazon?
- The primary responsibility is to audit videos of stowing actions in Amazon fulfillment centers. This involves using human judgment and provided tools to verify product locations and ensure inventory accuracy and stow quality, contributing to the automation efforts at Amazon Robotics.
- What qualifications are essential for the Associate, ML Data Operations role at Amazon?
- Essential qualifications include a Bachelor's degree, the ability to identify details from less-than-perfect videos, high attention to detail and focus, and a willingness to work in a non-tech role for a 6-month contract duration. You also need to be comfortable with rotational shifts and meeting quality and productivity targets.
- What is the work environment like for an Associate, ML Data Operations at Amazon?
- This is an operational role within a 24x7 environment, requiring rotational shifts which can include nights. The role demands a 5-day work week with two consecutive days off, which may not always be on the weekend. Flexibility and adaptability to changing shift timings are key.
- How does this role contribute to Amazon's automation efforts?
- As an Associate, ML Data Operations, your thorough auditing of videos and images directly supports the development and effectiveness of automated processes. Your human judgment and accurate data contribute to improving the overall automation capabilities within Amazon's fulfillment centers.
- What kind of performance is expected from an Associate, ML Data Operations at Amazon?
- You are expected to maintain a high level of accuracy (quality) and speed (productivity) while auditing videos. Consistent performance, adherence to practices, and a willingness to work on incremental targets for improvement are crucial for success in this role.
- Is this Associate, ML Data Operations role at Amazon remote or on-site?
- The role is primarily remote, requiring a dedicated workspace. However, there is a possibility of needing to come to the office for a few days as required by the business, even for those working from home.
- What is the contract duration for the Associate, ML Data Operations position at Amazon?
- The contract duration for this role is 6 months. This period is focused on operational tasks related to data auditing for Amazon's fulfillment centers.