Associate, ML Data Operations, GO-AI Operations
Amazon · India
- Hybrid
- Full-time
- ₹300,000 / year
- India
Job highlights
- Audit videos of warehouse actions for inventory accuracy.
- Identify product locations with high precision.
- Work in a 24/7 operational environment.
- Requires strong attention to detail.
- 6-month contract with flexible shifts.
About the role
Job Summary
This team enables automation at Amazon Robotics Fulfillment centers by providing real-time and offline data auditing services for internal Fulfillment Technologies & Robotics teams. A key contribution is supporting fulfillment centers in maintaining inventory accuracy through detailed video audits of stowing actions.
Role and Responsibilities
As an Associate, you will watch videos of stowing actions at a fulfillment center, understand them thoroughly, and use human judgment combined with tools to indicate the activity captured. You are expected to verify or mark product locations with high accuracy to maintain stow quality. This is an operational role focused on precise and thorough video/image audits with speed and accuracy to aid defect reduction.
Key Job Responsibilities
- Watch several hundred videos per shift and provide responses adhering to accuracy, productivity, and best practice goals.
- Take pre-defined breaks and dedicate 6.8 to 7 hours daily to answering videos.
- Maintain a dedicated workspace with sufficient lighting, ensuring no unauthorized access to work-related data (for remote hires).
Candidate Expectations
- Willingness to work in a non-tech role for a 6-month contract duration.
- Ability to audit image/video/text-based jobs.
- Capability to identify details from blurry or less sharp videos with high attention and focus.
- Willingness to work towards incremental quality and productivity targets.
- Ability to adapt to rotational shifts (including night shifts), work with remote teams, and be a team player.
- Readiness to come to the office occasionally, even if working from home.
- Willingness to enable laptop camera during virtual meetings.
A Day in the Life
Work occurs in a 24x7 environment with rotational shifts. Shifts are 9 hours long, including breaks, and are subject to change. Night shift allowance is provided as per Amazon's policy. Weekly offs are rotational and consecutive (5-day work week with 2 days off, not necessarily weekends).
About The Team
The Data Auditing Operations team supports Amazon Fulfillment facilities by providing human oversight for visual audits on videos/images. This process aims to enable hands-free active stowing and improve the effectiveness of automated processes by ensuring thorough review and auditing of product storage at fulfillment centers using human judgment. Performance will be evaluated for improvements and coaching.
Basic Qualifications
- Bachelor's degree.
Preferred Qualifications
- Ability to work a flexible schedule, including weekends, nights, and/or holidays.
Key skills/competency
- Data Auditing
- Video Analysis
- Image Analysis
- Quality Assurance
- Fulfillment Operations
- Accuracy
- Productivity
- Attention to Detail
- Teamwork
- Robotics Automation
Skills & topics
- Associate
- ML Data Operations
- Amazon Robotics
- Fulfillment Center
- Data Auditing
- Video Audit
- Inventory Accuracy
- Quality Assurance
- Operational Role
- Remote Work
- Bachelor's Degree
- Rotational Shifts
How to get hired
- Tailor your resume: Highlight your attention to detail, accuracy, and ability to identify subtle visual cues from images/videos. Quantify achievements if possible.
- Showcase operational aptitude: Emphasize any experience in data auditing, quality control, or fast-paced operational roles.
- Demonstrate flexibility: Clearly state your willingness to work rotational shifts, including nights, and your ability to adapt to changing schedules.
- Prepare for the interview: Be ready to discuss how you maintain focus and accuracy under pressure, and your ability to work independently and as part of a remote team.
- Understand the role: Research Amazon's commitment to automation and fulfillment center operations to show genuine interest.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of an Associate, ML Data Operations at Amazon?
- The Associate, ML Data Operations at Amazon is responsible for watching and auditing videos of stowing actions in fulfillment centers. They must use human judgment and provided tools to accurately identify product locations and ensure inventory accuracy, contributing to overall stow quality.
- What qualifications are essential for the Associate, ML Data Operations role at Amazon?
- Essential qualifications include a Bachelor's degree, the ability to meticulously audit image/video/text data, identify details from less-than-perfect visuals, maintain high attention to detail, and a willingness to work in a non-tech role for a 6-month contract.
- Is this a remote position, and what are the work-from-home requirements for an Amazon Associate, ML Data Operations?
- While some roles are remote, it requires a dedicated workspace with adequate lighting and furniture. Work-related data must not be accessed by anyone other than the employee. Occasional office visits may be required.
- What kind of work schedule can I expect as an Associate, ML Data Operations at Amazon?
- You can expect a 24/7 operational environment with rotational shifts, typically 9 hours long including breaks. Shifts can change every 3-4 months, and include night shifts. Weekly offs are rotational, two consecutive days off, constituting a 5-day work week.
- Does Amazon offer specific allowances for night shifts for the Associate, ML Data Operations role?
- Yes, if you are scheduled for a night shift, you will receive a night shift allowance as per applicable Amazon's work policy.
- What is the contract duration for the Associate, ML Data Operations position at Amazon?
- The contract duration for this role is for 6 months.
- How is performance measured for the Associate, ML Data Operations at Amazon?
- Performance is measured based on accuracy (quality), speed (productivity), and adherence to right/acceptable practices. Associates are expected to meet specific daily time targets for answering videos.
- What are the 'Preferred Qualifications' for this Amazon role?
- Preferred qualifications include the ability to work a flexible schedule/shift/work area, which may encompass weekends, nights, and holidays, indicating adaptability to business needs.