Software Development Manager, AWS Networks

About Amazon Web Services (AWS) Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This means we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the Role: Software Development Manager, AWS Networks

In this role, you will lead a software team dedicated to delivering user interfaces (UIs) and analytics for deploying changes across the entire AWS Network. This exciting roadmap involves delivering changes at higher speed and with greater safety to every device.

Team Environment

You are joining a high-performing team interacting closely with three other software teams based in Sydney. We are part of a software group with teams in Dublin, Seattle, San Jose, and Sydney, and we collaborate regularly across geography, including quarterly travel. Your customers are AWS Network Development Engineers, located globally, with many based in Sydney. Having internal customers in the same building gives you direct access to key insights to make your services successful.

Key Job Responsibilities

• Lead an established high-performing team to deliver monitoring and analytics services for updating the global AWS network.
• Develop UIs for tools that mitigate network issues, track the progress and safety of configuration deployments.
• Provide comprehensive metrics and insights.
• Lead your team to design and deliver improved user experiences, monitoring, and analytics services to every network device.
• Support AWS's 2026 investment plan for security requirements in applying OS updates to network devices, as well as new network designs for ML.

A Day in the Life

• Manage sprint planning for your in-flight projects.
• Prepare a project report for Director level review.
• Review a high level solution design and coordinate its review with key stakeholders.
• Lead a review of operational metrics to ensure continued improvement in the security, availability, and effectiveness of services you own.

Basic Qualifications

• 3+ years of engineering team management experience.
• 7+ years of engineering experience.
• 8+ years of leading the definition and development of multi-tier web services experience.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers.
• Experience partnering with product or program management teams.

Key skills/competency

• Software Development Management
• Network Engineering
• UI/UX Design
• Analytics & Monitoring
• Agile Methodologies
• Cloud Infrastructure
• Leadership & Mentorship
• Multi-tier Web Services
• System Architecture
• Operational Excellence