Sr. Technical Program Manager, Global Professional Services Security
Amazon Web Services (AWS) · Dallas, TX
- On site
- Full-time
- $201,200 / year
- Dallas, TX
Job highlights
- Drive global security initiatives transforming customer solutions.
- Manage and deliver large-scale global programs.
- Develop security frameworks and program strategy.
- Influence senior leaders across AWS.
- Collaborate with security teams on content development.
About the role
About the Role
Are you passionate about driving global security initiatives that transform how we deliver solutions to customers? As a member of the AWS Global Professional Services Security team, you'll pioneer innovative security solutions that earn customer trust while enabling business growth through excellent security practices.
We're expanding our Engagement Security team with a results-oriented Technical Program Manager who will raise the security bar when field-facing AWS staff interact with customer resources, systems, and data. This role is perfect for someone who thrives on implementing wide-ranging process improvements that solve real business problems.
In this role you will take ownership of the program vision, operate independently, and have a track record of delivery. You possess strong communication skills, a deep understanding of security principles, broad knowledge of AWS services, and a detail-oriented approach that drives improved performance while advocating for customer needs.
Key job responsibilities
Program Management and Delivery
- Work across teams to architect, manage, and deliver programs at scale globally
- Provide operational support to ProServe Security mechanisms
- Provide program level change, communications and training
Framework & Strategy Development
- Support Engagement Security mechanism owners with frameworks
- Synthesize data to formulate program strategy
- Develop mechanisms for program-level security reviews
Communication & Influence
- Influence senior leaders across AWS
- Demonstrate strong communication skills
- Inform metrics and KPIs
Collaboration
- Collaborate with AWS Security
- Work across embedded Security teams to develop content
This position requires that the candidate selected be a US Citizen.
About The Team
AWS Professional Services combines AI-enhanced delivery, specialized solutions, deep industry expertise, and dedicated centers of delivery excellence (VMware, SAP, and more) to help organizations design, build, migrate, and manage their AWS workloads and applications. Businesses get unique access to AWS innovations, proven frameworks, and specialized capabilities to accelerate timelines, reduce risk, and deliver faster time to value.
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Key skills/competency
- Technical Program Management
- Global Security Initiatives
- AWS Services
- Process Improvement
- Cross-functional Collaboration
- Stakeholder Management
- Risk Management
- Agile Methodologies
- Security Principles
- Cloud Computing
Skills & topics
- Technical Program Manager
- Program Management
- Security
- AWS
- Cloud Computing
- Global Initiatives
- Professional Services
- Cross-functional Teams
- Risk Management
- Software Development
How to get hired
- Tailor your resume: Highlight 5+ years in technical program management and 7+ years with engineering teams, emphasizing cross-functional program delivery and process building.
- Showcase security expertise: Detail your understanding of security principles, AWS services, and experience in managing security initiatives.
- Quantify achievements: Use metrics to demonstrate impact in program delivery, process improvements, and KPI/SLA definition.
- Prepare for technical questions: Be ready to discuss your experience with AWS services, software development, and security frameworks.
- Demonstrate leadership: Articulate your ability to influence senior leaders and collaborate across diverse teams.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for the Sr. Technical Program Manager, Global Professional Services Security at AWS?
- The Sr. Technical Program Manager at AWS will be responsible for driving global security initiatives, architecting and delivering programs at scale, developing security frameworks and strategies, influencing senior leadership, and collaborating with various security teams. This role involves a high degree of ownership and independent operation.
- What are the minimum qualifications for this Sr. Technical Program Manager role at Amazon Web Services?
- The basic qualifications include 5+ years of technical product or program management experience, 7+ years working directly with engineering teams, 3+ years of software development experience, and experience managing cross-functional programs with process building and release coordination.
- What preferred qualifications will make a candidate stand out for the Sr. Technical Program Manager position at AWS?
- Preferred qualifications include 5+ years in project management disciplines (scope, schedule, budget, risk), experience building sustainable processes across cross-functional teams, and defining KPIs/SLAs for large businesses, with experience reporting to senior leadership.
- What kind of security experience is required for the Sr. Technical Program Manager role at AWS?
- The role requires a deep understanding of security principles and experience in driving global security initiatives. You will be responsible for raising the security bar when AWS staff interact with customer resources, systems, and data.
- Is this Sr. Technical Program Manager role at AWS remote or on-site?
- The job description lists several US locations (Jessup, MD; Dallas, TX; Arlington, VA; Seattle, WA), indicating these are potential on-site or hybrid work locations. Specific work arrangement details are best confirmed directly with the hiring manager.
- What is the salary range for the Sr. Technical Program Manager position at AWS in the US?
- The base salary range for this position in the US is between $148,700 and $201,200 USD annually. The final compensation will depend on factors such as experience, qualifications, and location. The total compensation package also includes stock units and bonuses.
- Does Amazon Web Services offer benefits for this Sr. Technical Program Manager role?
- Yes, Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Specific details can be found on the Amazon jobs benefits page.
- What does 'Program Management and Delivery' involve for this role at AWS?
- This involves architecting, managing, and delivering programs at a global scale, providing operational support for security mechanisms, and managing program-level changes, communications, and training initiatives.
- How does AWS support career growth for a Sr. Technical Program Manager?
- AWS provides continuous learning opportunities, knowledge sharing, and mentorship resources to help professionals develop into well-rounded individuals and advance their careers within the company.
- What is the significance of 'US Citizen' requirement for this role?
- The requirement for the candidate to be a US Citizen is likely due to the sensitive nature of the security initiatives and the access to classified or highly confidential information involved in this specific role within AWS Global Professional Services.