Program Manager, AWS Legal

About the Role

Amazon's Legal Department is looking for a talented and motivated Program Manager to support Amazon Web Services (AWS). AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, browsers and more. The successful candidate will join the AWS Sales and Marketing Legal team and work closely with legal team members and cross-functional business partners to manage and run projects of varying complexity and size.

Key Job Responsibilities

The successful candidate will use their program management superpowers to support the legal team by creating and managing tools, educating and coaching legal colleagues on project management, and designing projects for global roll-out. The candidate will have the ability to see the big picture and incorporate problem solving, strategic thinking, and tactical execution with a focus on taking ownership of improving the team’s systems and processes. The candidate must be inquisitive, enthusiastic about technology, enjoy working hard and be continually challenged, and demonstrate sound judgment even in ambiguous situations. A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels is essential.

A Day in the Life

In this role, you will be part of a global team of PMs who comprise the Program Management Organization (“PMO”). The mission of the PMO is to raise the bar on project management across the Sales and Marketing Legal org, and to deliver high-impact projects effectively and efficiently. We will use your solid PM skills to help us achieve this mission.

As a PM, you will collaborate with your legal colleagues, the PMO’s customers, on projects of varying size, through project meetings, email, and instant messaging services. You might work on projects with colleagues in other geos, like EMEA and APJC, for which you will need to demonstrate flexibility. You will work on a variety of projects, like process improvement, tool builds, creating reporting mechanisms, drafting updates to our internal website, and so on.

It is your responsibility to ensure that all stakeholders are informed on project deliverables, timelines, and other pertinent information. You will use your writing skills to share project updates, draft PRFAQs, and other documents as needed.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Key skills/competency

• Program Management
• Project Management
• Process Improvement
• Data Analysis
• Stakeholder Management
• Cross-functional Collaboration
• AWS
• Legal Operations
• Technology Enthusiast
• Problem Solving