Games Account Manager

Games Account Manager

A Games Account Manager (AM) at Amazon Web Services (AWS) is tasked with crafting a comprehensive territory coverage strategy to boost AWS adoption among NAMER Games customers, encompassing game developers, publishers, and partners. This role involves managing moderately complex customer relationships, helping clients fulfill technical requirements, and achieve business outcomes through launched opportunities and specialist collaborations.

Key Job Responsibilities

Success for a Games Account Manager is measured by leading a results-driven account team that consistently meets attainment metrics and qualifies new business to achieve non-revenue sales goals. Operating with significant autonomy, the AM is frequently responsible for initiating problem resolution, engaging with supervisors and functional peer groups, gathering feedback, and utilizing this information to support customers. They leverage appropriate channels to access existing intellectual capital and knowledge essential for developing customer opportunities. This role requires the ability to work with external customer executives and engage internally with senior leadership up to the VP-level, with moderate support from their manager.

Core Responsibilities

• Design and implement comprehensive territory coverage strategies to accelerate AWS adoption across the NAMER Games portfolio.
• Own and nurture strategic customer relationships of moderate complexity.
• Drive technical solution development and business outcome realization through coordinated engagement with AWS specialists.
• Lead and motivate account teams to achieve revenue targets and non-revenue sales objectives.
• Develop and maintain executive-level relationships with key customers.
• Engage with internal AWS leadership up to VP-level with minimal management oversight.
• Identify and resolve complex business challenges independently.
• Leverage AWS resources and intellectual capital to maximize customer success.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) stands as the world’s most comprehensive and broadly adopted cloud platform. As pioneers in cloud computing, AWS continues to innovate, earning the trust of customers ranging from successful startups to Global 500 companies who rely on our robust suite of products and services.

Inclusive Team Culture

At AWS, a culture of continuous learning and curiosity thrives. Employee-led affinity groups foster inclusion, celebrating differences. Ongoing events and learning experiences, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to embrace our unique identities.

Mentorship & Career Growth

Dedicated to becoming Earth’s Best Employer, AWS continuously raises its performance bar. Employees benefit from endless knowledge-sharing, mentorship programs, and career-advancing resources designed to foster well-rounded professional development.

Work/Life Balance

AWS champions work-life harmony, believing that professional success should not compromise personal life. Our working culture strives for flexibility, ensuring employees feel supported both at work and at home, enabling them to achieve anything in the cloud.

The AWS Sales, Marketing, and Global Services (SMGS) division drives revenue, adoption, and growth across various customer segments, from small- to mid-market to enterprise-level and public sector clients. The AWS Global Support team interacts with leading companies, affirming that world-class support is crucial for customer success and partnering with clients building mission-critical applications on AWS.

The AWS Industries team is committed to facilitating digital transformation journeys for industry-specific customers. Our primary goal is to meet customers at their current cloud stage, working backward from their unique industry needs to transform their business and sector. Our team speaks the language of industry customers, focusing on business outcomes and industry use cases in how we build products, sell, deliver, and partner.

Basic Qualifications

• Experience and a proven track record of exceeding sales goals.
• Experience in project ownership, communicating timelines, and independent execution.
• Experience developing solutions and executing plans for complex projects.
• Experience working with, presenting to, and influencing senior executives up to VP level.
• Experience translating customer needs into clear business requirements.
• Experience working effectively within cross-functional teams.

Preferred Qualifications

• 8+ years of relevant sales experience.

Key skills/competency

• Account Management
• AWS Adoption
• Territory Strategy
• Sales Leadership
• Customer Relationships
• Business Development
• Executive Engagement
• Revenue Growth
• Cloud Computing
• Gaming Industry