Design Technologist, AWS Marketing CX

Role Overview

Join AWS Marketing as a Design Technologist, AWS Marketing CX and help revolutionize how we shape our website experiences. In this role, you'll pioneer prototyping as a fundamental capability that drives our digital strategy forward. Working within a dynamic cross-functional team, you'll craft innovative prototypes that demonstrate critical functionality and influence product decisions through hands-on exploration of design, usability, and technical feasibility.

Your expertise will be instrumental in transforming abstract concepts into interactive, testable prototypes, enabling rapid hypothesis testing and validation. Collaborating closely with design, product, and engineering teams, you'll serve as a bridge between creative vision and technical implementation. This position offers significant ownership of large-scale prototyping initiatives that carry widespread impact across our digital presence.

We're seeking someone who thrives on experimentation and innovation. You'll have both the autonomy and encouragement to push boundaries, challenge conventions, and create novel solutions that enhance our customers' experiences. Your work will directly influence how millions of users interact with AWS platforms, making this an opportunity to drive meaningful change at a global scale.

The ideal candidate combines technical prowess with creative problem-solving abilities, turning complex challenges into elegant, user-centric solutions. If you're passionate about creating seamless digital experiences and want to shape the future of cloud computing's public face, this role offers the perfect platform to make your mark.

Key Responsibilities

• Actively participate in concept development and design ideation as part of a cross-functional team.
• Rapidly build and iterate on functional prototypes that express design intent, using the best and most appropriate tools and techniques for the task.
• Partner with engineering to ensure that interactive techniques and technologies translate through to shipping products and services.
• Be able to work creatively through and around perceived limitations and/or challenges imposed by the delivery platform to create delightful experiences for customers.
• Lead large, wide impact DT projects. Examples could include a specific tool or feature that crosses many disparate areas of the site or product line.
• Lead others and set direction in the face of ambiguity
• Participate in annual planning and end-to-end design process
• Evaluate and document any new creative and/or engineering standards or patterns that could arise from your work
• Proactively mentor and develop other Designers and Engineers
• Effectively present work to all levels of leadership

About the Team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Qualifications

Basic Qualifications

• Experience designing and launching new products from the ground up
• Experience with web, mobile web, or mobile app front-end development
• BS in Computer Science or related technical field, or 4 years of relevant work experience

Preferred Qualifications

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Portfolio of work that demonstrates how you have used technology to create design solutions

Key skills/competency

• Prototyping
• UX design
• UI development
• Front-end development
• Design systems
• Interaction design
• Technical feasibility
• Cross-functional collaboration
• Customer experience
• Digital strategy