Data Center Technician , Data Center Operations (DCO)
Amazon Web Services (AWS) · Mumbai Metropolitan Region
- On site
- Full-time
- ₹400,000 / year
- Mumbai Metropolitan Region
Job highlights
- Maintain AWS global infrastructure reliability and scalability.
- Monitor, diagnose, and optimize system performance.
- Manage network hardware and complex cabling systems.
- Develop backup and disaster recovery strategies.
- Collaborate with cross-functional teams for integration.
About the role
Data Center Technician - Data Center Operations (DCO)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Design, implement, and maintain Linux-based server infrastructures with a focus on reliability and scalability.
- Perform comprehensive system monitoring, diagnostics, and performance optimization.
- Configure and manage network hardware, including switches, routers, and complex cabling systems.
- Develop and maintain robust backup and disaster recovery strategies.
- Collaborate with cross-functional teams to ensure seamless technological integration.
About The Team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience in computer networking.
- Experience with computer hardware troubleshooting and repair.
Preferred Qualifications
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Key skills/competency
- Data Center Operations
- Linux Infrastructure
- Network Hardware
- System Monitoring
- Performance Optimization
- Backup and Recovery
- Cross-functional Collaboration
- Hardware Troubleshooting
- Cabling Infrastructure
- Data Center Environment
Skills & topics
- Data Center Technician
- Data Center Operations
- AWS
- Amazon Web Services
- Infrastructure
- Cloud Computing
- Linux
- Networking
- Hardware
- Troubleshooting
- System Monitoring
- Server Management
- Cabling
- IT Support
- Technical Operations
How to get hired
- Tailor your resume: Highlight experience in computer networking, hardware troubleshooting, and data center environments.
- Showcase technical skills: Emphasize Linux infrastructure, system monitoring, and network hardware configuration.
- Address preferred qualifications: Detail experience with cabling, ticketing systems, and working under pressure.
- Demonstrate problem-solving: Provide examples of effective customer interaction and efficient operations during issue resolution.
- Understand AWS culture: Research Amazon's focus on diverse experiences and inclusive teams.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the basic qualifications for an AWS Data Center Technician role?
- The basic qualifications for an AWS Data Center Technician typically include a Bachelor's degree in Information Technology, Computer Science, or a related field, along with experience in computer networking and hardware troubleshooting and repair.
- What preferred qualifications does AWS look for in Data Center Technician candidates?
- AWS prefers candidates with experience working in a data center environment, including racking and stacking gear, cable management, and understanding hot/cold aisle containment. They also value experience with cabling infrastructure best practices, managing work via ticketing systems, and effective customer interaction under pressure.
- How does AWS value diverse experiences for Data Center Technician roles?
- AWS actively encourages candidates with diverse experiences to apply, even if they don't meet all preferred qualifications. They believe non-traditional career paths and alternative experiences are valuable assets.
- What kind of work-life balance can I expect as a Data Center Technician at AWS?
- AWS emphasizes work-life harmony, aiming for flexibility in its working culture. They believe that supporting employees both at work and at home is crucial for achieving success.
- How can I demonstrate my ability to work in cramped spaces for the Data Center Technician role?
- During the interview process, be prepared to discuss any past experiences where you've successfully worked in challenging physical environments, emphasizing your adherence to health and safety guidelines. Highlighting any relevant certifications or training related to working in confined spaces would also be beneficial.
- What is the typical team structure for a Data Center Technician at AWS?
- Data Center Technicians at AWS are part of a diverse team that includes software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. Collaboration across these roles is key to maintaining AWS global infrastructure.
- How important is experience with Linux systems for an AWS Data Center Technician?
- While not always a basic qualification, experience with Linux-based server infrastructures is a key responsibility. You will be involved in designing, implementing, and maintaining these systems, so proficiency in Linux is highly valued.