Cloud Operations Architect

Cloud Operations Architect at Amazon Web Services (AWS)

An AWS Cloud Operations Architect serves as a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services, including a range of products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.

Our Cloud Operations Architects partner with some of the most iconic businesses in the country, ranging from rising startups building their business from scratch through to large enterprises undergoing significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning, as well as ongoing operational issues.

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

Key Job Responsibilities

• You’ll build solutions, provide technical guidance, and advocate for the customer.
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
• Develop trusting relationships with customers, understanding their business needs and technical challenges.
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management.
• Consult with a range of partners from developers through to C-suite executives.
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
• Provide detailed reviews of service disruptions, monthly & quarterly metrics, and detailed pre-launch planning.
• Solve a variety of problems across different customers as they migrate their workloads to the cloud.
• Uplift customer capabilities by running workshops, immersion days, etc.

The minimum base pay salary for this position is listed below. As a total compensation company, Amazon's package may include further pay components such as a sign-on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

The minimum base pay for this position is PLN 18,141.66 monthly.

About The Team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
• Experience in technical engineering.
• Fluency in Russian language.

Preferred Qualifications

• Experience with AWS services or other cloud offerings.
• Experience in internal enterprise or external customer-facing environment as a technical lead.

Key skills/competency

• Cloud Operations
• AWS Services
• Technical Architecture
• Customer Engagement
• Troubleshooting
• Cost Optimization
• Distributed Systems
• Risk Management
• DevOps
• Technical Leadership