Customer Service Specialist
Amadeus Fire
Job Overview
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Job Description
Customer Service Specialist
Are you looking for a new challenge and enjoy interacting with people? Then we look forward to receiving your application. For our international and national client companies near Fulda, we are looking for a Customer Service Specialist (m/w/d) for direct placement in a full-time position as soon as possible.
Your Benefits
- Exciting tasks
- Attractive remuneration
- Targeted training measures
- Flexible working hours
Your Tasks
- Proactive contact to determine actual customer needs and follow up on offers.
- Creation and calculation of requested products according to customer needs.
- Telephone product consulting and realization of profitable sales closings.
- Implementation of sales-promoting measures, for example through cross- and upselling.
- Timely order processing.
- Processing of complaints.
Your Profile
- Successfully completed commercial training.
- Several years of professional experience in a comparable position.
- Fluent German and good English skills, both written and spoken.
- Good IT skills, especially in MS Office suite and Excel.
- Strong communication skills.
- Enjoyment of contact with people.
- Assertiveness.
Further Details
Contract type: Direct placement, (40 hours/week)Industry: ServicesCareer level: Professional/ExperiencedSalary range: 36,000 to 55,000 EUR/year
Amadeus Fire AG is your specialized personnel service provider in the commercial and IT sector. At over 20 locations nationwide, specialists and executives find new professional challenges with our help every day.
Your Advantages In Working With Amadeus Fire
- Apply easily without a cover letter
- Personal support and coaching
- One application, numerous possibilities
- 35 years of experience
- 100% free for applicants
For a first confidential contact, Johannes Primus (Tel +49 (0) 69 96876-135) will be happy to assist you. We look forward to receiving your application via online form or by stating the reference number 16-239532 by e-mail to: office.giessen@amadeus-fire.de
Amadeus Fire AGTeam Giessen, Niederlassung FrankfurtHanauer Landstraße 16060314 Frankfurt
By the way: We not only fill the right positions with our client companies - we are also looking for motivated employees for our own company as Sales Consultants / Personnel Consultants (m/w) for our sales department nationwide at a total of 20 locations. With Amadeus Fire, from day one you receive: high fixed salary, unlimited commission opportunities, company car without advertising, iPhone, permanent employment and diverse regional and national career advancement opportunities!
Feel free to recommend us or take advantage of this career opportunity yourself!
Key skills/competency
- Customer Service
- Client Communication
- Sales Consulting
- Order Processing
- Complaint Management
- Cross-selling
- Upselling
- MS Office
- Excel
- German & English
How to Get Hired at Amadeus Fire
- Research Amadeus Fire's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for customer service: Customize your application to highlight relevant experience in client interaction, sales, and administrative tasks, specifically for a Customer Service Specialist role.
- Highlight communication skills: Emphasize your strong verbal and written communication abilities in both German and English, as this is crucial for client and sales interactions.
- Prepare for interview questions: Practice responses to common customer service scenarios, sales challenges, and conflict resolution questions relevant to Amadeus Fire's client roles.
- Showcase software proficiency: Demonstrate your expertise in MS Office, especially Excel, and be ready to discuss how you've utilized these tools in previous customer service positions.
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