Sr Systems Support Engineer - Req 2404
@ Altera Digital Health India

India
On Site
Posted 2 days ago

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Job Details

About Altera Digital Health

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers worldwide. Their portfolio includes products such as Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™, and dbMotion™ solutions. They are dedicated to enhancing healthcare technology and elevating care delivery.

Position Overview

The Senior Systems Engineer will support IT Operations by administering, maintaining, and troubleshooting Windows Server environments and related services with a focus on WSUS, SCCM, and Intune in a hybrid work setting.

Key Responsibilities

  • Administer and troubleshoot Windows Server environments (5+ years experience).
  • Manage WSUS, SCCM, and Intune (4+ years hands-on experience).
  • Diagnose and resolve server performance issues.
  • Develop PowerShell scripts for automation and monitoring.
  • Create reports and standard operating procedures (SOPs).
  • Collaborate with cross-functional teams for system stability and security.
  • Support foundational information security initiatives.
  • Communicate effectively with both technical and non-technical stakeholders.
  • Preferred familiarity with cloud platforms (Azure, AWS, etc.).

Required Qualifications & Skills

  • Proven Windows Server Administration experience.
  • Proficiency in PowerShell scripting.
  • Hands-on expertise in WSUS, SCCM, and Intune.
  • Strong troubleshooting and analytical skills.
  • Good report creation and documentation skills.
  • Effective verbal and written communication skills.
  • Foundational knowledge of information security.
  • Bachelor’s degree (preferred) and 5+ years of relevant experience.

Work Environment

This is a full-time role based in Pune, India with a hybrid work model (3 days per week in the office) and requires 24x7 rotational shifts.

Key skills/competency

Senior Systems Engineer, Windows Server, WSUS, SCCM, Intune, PowerShell, troubleshooting, automation, documentation, cloud

How to Get Hired at Altera Digital Health India

🎯 Tips for Getting Hired

  • Research Altera Digital Health's culture: Study their mission, values, and recent innovations.
  • Customize your resume: Tailor skills and experiences to the role.
  • Highlight technical expertise: Emphasize Windows Server and PowerShell proficiency.
  • Prepare for scenario questions: Be ready with real troubleshooting examples.

📝 Interview Preparation Advice

Technical Preparation

Review Windows Server administration basics.
Practice PowerShell scripting exercises.
Study WSUS, SCCM, and Intune configuration.
Understand cloud integration standards.

Behavioral Questions

Describe a past IT troubleshooting challenge.
Explain teamwork in high-pressure environments.
Discuss managing rotational shift schedules.
Share experiences communicating across teams.

Frequently Asked Questions