IT Governance & Performance Manager

About Us

We are a Top Employer company with a team of over 20,000 people operating in diverse countries, united by a common purpose: to build sustainable, multimodal, and connected mobility. With over 100 years of experience in transporting people, we uphold the highest levels of safety and excellence. We are committed to environmental respect and the well-being of our employees. Driven by innovation, sustainability, and the pursuit of new ways of working, we are currently in a phase of expansion and diversification, incorporating various mobility-related options into our portfolio, such as ambulances, service areas, and rail freight transport. We firmly believe that a diverse and inclusive team is key to our success and delivering quality service. If you want to join a company that values differences, we are looking for you!

Your Day-to-Day Responsibilities

Ensure that technological investments, processes, and risk management align with Alsa's strategy and the global standards of the Mobico Group. Oversee IT budget planning and control (CAPEX/OPEX), analyze deviations, and drive cost optimization initiatives within the IT area. Prepare and present monthly dashboards and key performance indicators, providing visibility and strategic analysis to the CIO and key stakeholders. Ensure that change management, incident management, and service level agreements (SLAs) comply with the quality standards and best practices defined by the group (ITIL v4). Supervise the relationship with critical suppliers, ensuring contractual compliance, performance monitoring, and value generation for the organization. Act as the point of contact for internal and external audits, ensuring that IT controls are properly designed, implemented, and functioning effectively.

What We Offer

• Participate in a challenging project within a multinational, expanding company with a permanent contract.
• An attractive compensation package, including a permanent contract with competitive salary and variable pay.
• Opportunity to join our Flexible Remuneration products.
• Professional development opportunities through our internal mobility program.
• Work schedule: Monday-Thursday 8:30 AM/9 AM - 5:30 PM/6 PM, Friday 8 AM - 3 PM.
• Intensive workday during July and August: Monday-Friday, 8 AM - 3 PM.
• Confidential psychological and mental health support service available to employees and their families.
• Alsalud Program to promote healthy lifestyle habits.
• Alsa Plus employee card offering advantages on bus travel and discounts at various establishments for you and your family.
• On-site physiotherapy service one day a week.
• On-site gym.
• Shuttle service from Av. América and Nuevos Ministerios.

What We Expect From You

We want you on our team if you wish to join a leading, growing project and are a proactive, collaborative individual eager to learn and contribute.

Required Qualifications

• University degree in Engineering, Business Administration, Information Systems, or a related field.
• Minimum of 5-7 years of experience in IT consulting, PMO, technology management control, or IT governance roles.
• Proficiency in IT governance and service management frameworks: COBIT, ITIL v4.
• Demonstrable experience in IT financial management, including budget control (CAPEX/OPEX), cost optimization, and KPI reporting.
• High level of English (C1), with the ability to lead follow-up meetings and collaborate with international teams.
• Analytical profile with strong reporting capabilities and results orientation.
• Influencing skills and effective stakeholder management.
• Collaborative, proactive profile with a desire to add value in a dynamic and international environment.

Our Commitment to Equal Opportunities

At Alsa, we champion diversity and equal opportunities, striving to create an inclusive environment where everyone, regardless of nationality, culture, gender, gender identity, age, sexual orientation, disability, or any other personal condition, has the same opportunities to reach their full potential. Our hiring decisions are based on your profile, knowledge, experience, and talent, valuing your passion for contributing to and improving the future of sustainable mobility. We guarantee a fair and accessible selection process. If you have a disability or require any accommodation during the selection or onboarding process, please inform us.

Continue your journey with us. Are you in?

#HastaDondeTúQuieras #TalentoAlsa

Key skills/competency

• IT Governance
• Performance Management
• ITIL v4
• COBIT
• Budget Control
• Cost Optimization
• Stakeholder Management
• Reporting
• Risk Management
• IT Financial Management