Operations Supervisor - City of Toronto
@ Alpine Recruitment and Talent Attraction

Toronto, Ontario, Canada
$50,000 - $60,000
On Site
Full-time
Posted 13 hours ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @alpine.ca
Recommended after applying

Job Details

Job Overview

The Operations Supervisor - City of Toronto works with Alpine Recruitment and Talent Attraction to oversee janitorial and building maintenance operations across multiple sites in Toronto. This role involves managing employees and subcontractors, ensuring quality, and maintaining strong client relations.

Key Responsibilities

  • Resource Management: Participate in hiring, training, and supervising cleaning staff and subcontractors while ensuring compliance with various requirements.
  • Client Relations: Liaise with clients to meet performance standards and proactively resolve escalations and complaints.
  • Employee Management: Manage onboarding processes, timesheet uploads via Dayforce, and ensure staff have the necessary tools and training.
  • Expense Management: Monitor scheduled versus actual hours, coordinate equipment repairs, manage supply orders, and conduct audits.

Requirements

  • 3-4 years of People Management experience
  • 2 years of Commercial Janitorial Cleaning experience
  • 1-2 years of Customer Service experience

Working Conditions & Benefits

  • Flexibility in shift times, frequent travel, valid driver's license required
  • Monthly Vehicle and Gas allowance
  • Benefits plan and training/leadership development opportunities
  • Career growth prospects in a diverse and inclusive environment

Key skills/competency

  • Operations
  • Supervision
  • Management
  • Client Relations
  • Staff Training
  • Quality Control
  • Resource Management
  • Expense Oversight
  • Janitorial
  • Compliance
Apply without a personalized resume

How to Get Hired at Alpine Recruitment and Talent Attraction

🎯 Tips for Getting Hired

  • Research Alpine Recruitment: Study their services, history, and mission online.
  • Customize your resume: Highlight operations and supervisory experience.
  • Prepare clear examples: Emphasize resource and client management successes.
  • Practice interview responses: Focus on leadership and problem-solving scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review quality control software.
Practice resource scheduling techniques.
Familiarize with Dayforce timesheet system.
Study safety compliance protocols.

Behavioral Questions

Describe a conflict resolution example briefly.
Explain team supervision in high-pressure scenarios.
Discuss effective client communication experiences.
Share a resource management challenge overcome.

Frequently Asked Questions