Senior Manager, Operations Enablement @ Alma
placeHybrid
attach_money $145,000
businessHybrid
scheduleFull Time
Posted 16 hours ago
Your Application Journey
Interview
Email Hiring Manager
****** @alma.com
Recommended after applying
Job Details
Overview
Alma is on a mission to simplify access to high-quality, affordable mental health care. We empower therapists by providing them with essential tools to run and grow their practices.
Role Summary
The Senior Manager, Operations Enablement will join the Core Operations team to lead and enhance the 200+ person Operations team, supporting providers and clients in navigating mental health insurance complexities.
Responsibilities
- Lead a team of 6-8 enablement professionals.
- Develop and implement scalable onboarding and training programs.
- Collaborate with Ops Leadership and cross-functional teams.
- Translate complex policy and product changes into training plans.
- Drive quality, continuity, and performance through enablement strategies.
Who You Are
- 6-8 years in learning & development or enablement.
- Experienced people manager in high-growth environments.
- Skilled in content management systems and modern tech tools like AI.
- Meticulously organized with strong project management expertise.
- Passionate about mental health and DE&I initiatives.
Benefits & Compensation
This is a remote-first role offering robust benefits including health, 401K, wellness stipends, and flexible PTO. Salary Band: $130,000 - $160,000.
Key skills/competency
- enablement
- leadership
- training
- operations
- onboarding
- quality assurance
- content strategy
- project management
- AI adoption
- communication
How to Get Hired at Alma
🎯 Tips for Getting Hired
- Customize your resume: Highlight enablement experience and leadership skills.
- Research Alma: Understand their mission and culture deeply.
- Showcase tech skills: Emphasize LMS and content management proficiency.
- Prepare examples: Use measurable outcomes and project successes.
📝 Interview Preparation Advice
Technical Preparation
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Review key learning management systems.
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Practice designing scalable training modules.
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Familiarize with AI tools for content management.
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Brush up on project management fundamentals.
Behavioral Questions
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Describe a time you led change.
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Explain handling cross-functional challenges.
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Discuss team motivation strategies.
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Share a success managing complex projects.
Frequently Asked Questions
What qualifications does Alma seek for the Senior Manager, Operations Enablement role?
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How does Alma support professional growth for Senior Manager, Operations Enablement?
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What technical tools should a candidate be proficient in for this role at Alma?
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