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Property Adjuster Field Estimating

Allstate

HybridHybrid

Original Job Summary

Overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs.

Role Overview

As a Property Adjuster Field Estimating, you will travel to customers' homes and handle virtual claims across the country. You'll conduct on-site inspections, investigate coverage, prepare estimates, and settle claims efficiently, with a focus on water loss claims.

Key Responsibilities

  • Provide exceptional customer service aligned with Allstate’s Claims Culture.
  • Investigate and document property damage and coverage details.
  • Utilize platforms like Xactimate and ClaimsX Video Collaboration.
  • Negotiate settlements and maintain accurate claim records.
  • Travel to customer locations and handle virtual claims nationwide.

Preferred Qualifications

  • Previous experience as an outside adjuster.
  • Proficiency in Xactimate and related estimating software.
  • Strong communication, critical thinking, and organizational skills.
  • Ability to lift a 50-pound ladder and access steep roofs.
  • Valid driver’s license and willingness to travel.

Training & Licensing

Comprehensive training is provided, including 2-weeks in Wheeling, IL. You may be required to obtain adjuster and/or appraiser licenses within 60 days of hire.

Additional Benefits

  • Potential $1000 Licensing Sign-On Bonus if applicable licenses are held.
  • Eligibility for a company car based on work mileage.
  • Comprehensive benefits package from day one including healthcare, 401K, and more.

Key skills/competency

  • Customer Service
  • Claims Investigation
  • Negotiation
  • Documentation
  • Xactimate
  • Critical Thinking
  • Communication
  • Field Inspection
  • Problem Solving
  • Organizational Skills

How to Get Hired at Allstate

🎯 Tips for Getting Hired

  • Research Allstate's culture: Understand their mission and core values.
  • Customize your resume: Highlight field and claims experience.
  • Showcase technical skills: Emphasize proficiency with Xactimate.
  • Prepare for interviews: Practice scenario-based claim handling questions.

📝 Interview Preparation Advice

Technical Preparation

Review Xactimate software tutorials.
Study estimating tools and claim systems.
Brush up on damage assessment techniques.
Practice inspection and documentation methods.

Behavioral Questions

Discuss a time you solved a difficult claim.
Explain how you handle stressful customer interactions.
Describe managing multiple tasks under pressure.
Share an experience of working independently.